MyResorts, a boutique hospitality group in South Africa, has implemented RateTiger Channel Manager to simplify its OTA management and enhance rate and inventory distribution across multiple sales channels. The hotel selected RateTiger to centralize control over its online sales and reduce the time spent on manual updates while ensuring rate parity and real-time availability across all connected platforms.
MyResorts is a South African hospitality group offering a collection of unique stays in some of the country’s most iconic destinations. With properties spanning Mossel Bay’s scenic coastline, the wilderness of Kruger National Park, and the vibrant city of Cape Town, MyResorts combines authentic local experiences with modern comforts. From family-friendly beachfront resorts to serene bush escapes, the group is committed to delivering warm hospitality, personalized service, and memorable stays for leisure and business travelers alike.
By integrating RateTiger Channel Manager, MyResorts now seamlessly updates room rates and availability across regional & global OTAs, ensuring consistency and accuracy. This has significantly improved their operational efficiency and minimized overbooking risks. RateTiger’s all-in-one solution to global and regional OTAs allows the MyResorts team to optimize their distribution strategy while saving time and focusing more on guest engagement. The intuitive dashboard and real-time data access have empowered their revenue team to respond faster to market changes.
As a Reservations and Revenue Manager, managing rate and availability across multiple OTAs was a constant challenge. Since implementing RateTiger Channel Manager, we’ve experienced a significant improvement in our day-to-day operations. The platform allows us to control and update our rates and inventory across all channels in real-time from a single dashboard, drastically reducing manual errors and saving us valuable time. RateTiger’s intuitive interface makes it easy to use, even for team members new to the system, and the ability to maintain rate parity and avoid overbookings has been a game-changer for us. Most importantly, the support team at RateTiger has been outstanding—always available, professional, and quick to resolve any queries. With this solution in place, we’ve been able to focus more on strategy and guest satisfaction while trusting that our distribution is optimized and running efficiently. I highly recommend RateTiger Channel Manager to any hotel looking to streamline operations and grow their online business.Jennie Nelson, Reservations & Revenue Manager, MyResorts
