Extended Stay America®, the leading mid-priced extended stay hotel brand family in the United States, today announced the launch of Client Connect, the first business travel program designed exclusively for extended stay business travelers. The new program brings together the company’s comprehensive suite of business travel services under one unified program, offering personalized partnerships, competitive rates and streamlined booking solutions.
As the leader in extended stay for over 30 years, we’ve built our success on truly connecting with our clients and understanding their unique needs and challenges. Our clients tell us that what sets Extended Stay America apart is the high touch service our team provides to travel planners and genuine care we provide to guests. Client Connect formalizes that relationship-first approach, bringing together our collective services under one dedicated program that deepens our partnership with travel managers and business travelers. Kelly Poling, Chief Commercial Officer, Extended Stay America
Addressing Unique Extended Stay Needs and Challenges
Client Connect was developed in response to the distinct needs of business travelers requiring accommodations for weeks or months. Unlike traditional business travel programs focused on shorter-term stays, Client Connect offers solutions tailored to construction crews, traveling nurses, military personnel and other professionals with extended stay requirements.
The program provides dedicated account management, affordable rates with increased savings on longer stays, flexible policies including easy stay extensions. Client Connect also features streamlined booking through a business-friendly website and mobile app, plus a Direct Bill Program that simplifies invoice management and payment processing for business travel managers.
As the leader in the extended stay space, we know our clients need more than just accommodations – they need a true partner who understands their business challenges and provides proactive solutions that keep their teams productive and comfortable. Client Connect delivers exactly that with cost-effective solutions, policies, and client-focused support that makes managing longer stays easier. Tim Horan, Group Vice President, Extended Stay America
Three Decades of Extended Stay Leadership
Extended Stay America is the industry pioneer in extended stay business travel, with over three decades of experience serving diverse industries from healthcare and construction to government and military.
Client Connect leverages Extended Stay America’s nationwide network of more than 700 locations, each featuring amenities designed for longer stays, including fully equipped kitchens, spacious, fully-furnished suites, free wi-fi, free breakfast,*onsite guest laundry, and pet-friendly accommodations.
The program is available immediately to business clients, andwill serve as the foundation for even more new enhancements currently in development that will further expand Client Connect’s value for extended stay travelers and planners.
For more information about Client Connect, visit www.esa.com/client-connect.
About Extended Stay America
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S., with more than 700 hotels. Committed to delivering value and genuine goodness to every guest at every location, the Extended Stay brand family includes Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. For more information or to book, please visit www.esa.com and follow @ExtendedStay.
