A rapidly expanding platform
Mews, the leading cloud-based PMS in the hospitality industry, recently surpassed 125,000 users across more than 12,500 properties worldwide. The company has also experienced strong growth with $75 million in funding and strategic partnerships with international hotel groups, including Choice Hotels International.
“Every day, thousands of hoteliers use Mews to manage their properties’ operations. It’s amazing. The results are equally impressive: lower staff turnover, greater engagement, and increased interactions between staff and guests. It’s a big win for hoteliers, for teams, and especially for guests, who enjoy smoother, more personalized experiences because they are more human. ” – Matt Welle, CEO of Mews
Mews’ ease of use plays a key role in employee retention, a major challenge in an industry marked by labor shortages. Through Mews University, employees can take online training courses tailored to their roles, allowing them to quickly become familiar with the system.
An increasingly powerful ecosystem
Mews offers a wide range of features designed to improve hotel management, such as reservation management, dynamic pricing, online check-in, and self-service kiosks.
The platform is particularly appreciated for its intuitive user interface, making it easy to adopt even for employees with no previous experience in the hotel industry.
Matthew Opferkuch, CEO of The Laundry Rooms, emphasizes: “Mews is phenomenally ahead of all the systems we’ve encountered so far. Not only are the core features of its ecosystem powerful, but the UI and UX are also very intuitive and easy to learn.”
Matej Matejka, owner of the Aplend Group, adds: “What I like about Mews is its ease of use and simplicity. Training new employees is very quick, as they immediately understand how the platform works, even if they have no experience in the hospitality industry.”
Users also benefit from a point-of-sale (POS) management system and a fully integrated payment platform, offering centralized and efficient management of hotel operations.
The user interface: a major asset
Hendrik Renken, Head of Technology at Capsule Hotel Switzerland, also praises the quality of the Mews interface: “For me, the most remarkable feature of Mews is the quality of its user interface. Using the PMS and POS is a breeze, all operations are synchronized, and no manual intervention is required.”
