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QSR REPORT: 80% of Guests Using Kiosks Report Problems

  • Automatic
  • 17 August 2025
  • 2 minute read
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This article was written by Hospitality Technology. Click here to read the original article

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Michael Chorey, the founder of Wendy’s FreshAi, has jonined Presto to build Presto IQ, the first AI-native dynamic data offering for the quick-service restaurant (QSR) industry.

In this role, Chorey will work with Presto to grow its drive-thru Voice AI platform and lead the development of the new Presto IQ business unit. Chorey is widely recognized for pioneering AI experiences that are both operationally sound and emotionally intelligent. Presto IQ will integrate dynamic data sources, enabling restaurants and other QSR industry members to personalize their offerings to serve the needs of customers, crew, and operators in real time.

“I’m thrilled to become a Prestonian at such an exciting time for both the industry and the company. I’ve known the Presto team for a long time and admire their pioneering vision as well as their understanding of the restaurant industry,” said Chorey, co-founder and President of Presto IQ.

“I have deep experience conceptualizing and bringing AI to life in an enterprise restaurant setting, but I have always believed personalization is the key to unlocking even more value for all stakeholders,” said Chorey. “I build for the parent in the drive-thru, the crew member on their first shift, and the operator trying to make a thousand decisions. The Presto team is the only one that shares this vision, and I’m excited to bring Presto IQ to market.”

Embracing Technology: The Future of Work with AI
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Embracing Technology: The Future of Work with AI

Chorey’s move marks a defining moment in the industry’s shift toward a responsive platform like Presto that earns trust by honoring industry context, not just automating transactions.

“In order to deliver AI to restaurants, you need deep restaurant industry experience, and Mike is one of the few leaders in the QSR space who understands the big picture and also how to operationalize it at the ground level,” said Krishna Gupta, co-founder of Presto. “Through his work with Wendy’s, Mike adds to the 100+ years of restaurant experience of our leadership team and is a major asset for our company.

“Having spent more than a decade in Voice AI, I’m excited about the opportunity we have today to take the recent advances in AI, marry them with our market leadership, and bring Presto IQ to all industry players as a first-of-its-kind offering.”

Please click here to access the full original article.

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