My comment on Jordan Hollander’s post got deleted. ๐คจ
That post is about a HotelTechReport + Booking dot com tool that “๐ญ๐ฐ๐ฐ๐ฌ๐ด ๐ข๐ต ๐บ๐ฐ๐ถ๐ณ ๐ต๐ฆ๐ค๐ฉ ๐ด๐ต๐ข๐ค๐ฌ, ๐ง๐ญ๐ข๐จ๐ด ๐ธ๐ฉ๐ข๐ตโ๐ด ๐ฎ๐ช๐ด๐ด๐ช๐ฏ๐จ, ๐ธ๐ฉ๐ข๐ต ๐ฅ๐ฐ๐ฆ๐ด๐ฏโ๐ต ๐ง๐ช๐ต, ๐ข๐ฏ๐ฅ ๐ธ๐ฉ๐ฆ๐ณ๐ฆ ๐ต๐ฉ๐ฆ ๐ฃ๐ช๐จ๐จ๐ฆ๐ด๐ต ๐ณ๐ฆ๐ท๐ฆ๐ฏ๐ถ๐ฆ ๐ข๐ฏ๐ฅ ๐ฆ๐ง๐ง๐ช๐ค๐ช๐ฆ๐ฏ๐ค๐บ ๐จ๐ข๐ฑ๐ด ๐ข๐ณ๐ฆ.”
Hoteliers, I’d like to share some experience with you informed by managing tech services end-to-end with budgets of up to $100M, incl. accountability for creating business value, design, procurement / development, implementation, and operations.
80% of tech projects fail due to:
a) Solving a well identified problem with the wrong tool set
b) Solving the wrong problem in the first place
To increase your odds of success, always start your tech procurement by analyzing your business challenges and their root causes. Never approach changes from the solution side.
A tool offering you technical solutions without knowing your business context, objectives and root causes of your constraints can only mean one thing: it’s authors don’t have your needs in mind; they just want to sell you stuff. They’re inviting you to a gamble with few lucky winners, most losers, and the platform profiting.
This is the approach I’d recommend (optimized for creating value for hotel owners & operators): https://lnkd.in/dA4QGEcF
The original post: https://lnkd.in/dBhVP8mx
I welcome your comments, including critical ones (for as long as constructive). ๐