For travel managers and suppliers, this means greater efficiency and personalization—but also pressure to adapt policies, capture data, and maintain control of costs.
Policy, autonomy and the bleisure effect
As the lines between business and leisure blur, companies are balancing policy compliance with traveler autonomy. High compliance rates mask the reality that price, convenience, and loyalty perks often motivate off-policy bookings, risking data gaps and reduced negotiating power.
Meanwhile, travelers continue to prioritize well-being and flexibility, from healthy food and fitness access to managing jet lag and work-life balance.
Why it matters for travel leaders
The managed corporate travel market sits at a strategic inflection point.
- Suppliers must navigate an environment where growth depends less on big corporate contracts and more on SMBs, meetings, and hybrid travel.
- Travel managers need to rethink policy enforcement and technology investment to harness AI without losing oversight.
- Investors and innovators should view AI-driven tools and changing traveler behavior as signals for where to build and bet next.
Phocuswright’s full report goes deeper, with detailed forecasts, policy insights, and technology adoption trends critical to every travel executive’s 2025–2028 strategy.
👉 Essential reading: U.S. Corporate Travel Landscape 2025: Market Size, Policy and the Impact of AI
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