K Avenue by Pinstay in Malaysia slashed admin time and grew ADR by 10–15% using STAAH’s dynamic pricing tools.
At K Avenue by Pinstay, guests get the best of both worlds, the comfort of home with the indulgence of a resort.
We’re talking modern serviced apartments complete with a theme park-style pool (yes, really!), a sauna and steam room for ultimate relaxation, and a fully equipped gym to keep active travellers happy. Families love it, business travellers find it convenient, and long-stay guests appreciate the extra space and comfort.
But behind the scenes, before STAAH, running operations was anything but relaxing.
The challenge: too many tasks, too little time
Before partnering with STAAH, Pinstay was stuck in a cycle of manual updates across multiple Online Travel Agents (OTAs).
- Rates had to be adjusted one platform at a time.
- Availability changes were slow to reflect across all channels.
- Dynamic pricing? That was a dream they couldn’t achieve without hours of manual work.
This approach meant the team was constantly reacting to market changes rather than staying ahead. Overbooking risks loomed large, pricing updates lagged behind demand shifts, and the opportunity to maximise revenue was slipping through the cracks.
The solution: STAAH’s channel manager with dynamic pricing
When it came time to find a better solution, K Avenue by Pinstay wanted a robust, reliable and easy-to-use platform — and STAAH’s Channel Manager ticked every box.
From day one, it transformed how the team managed their distribution:
- One central dashboard to control rates and availability across all OTAs in seconds.
- Real-time syncing to eliminate overbookings and pricing errors.
- Dynamic pricing tools that automatically adjust rates based on occupancy and demand — no more manual guesswork.
- User-friendly interface so updates can be made quickly, even on the go.
No more juggling platforms, no more time wasted. Just smooth, streamlined operations.
The results: revenue wins within a one month of integration!
The standout achievement? A 10–15% boost in Average Daily Rate (ADR) — all within the first month of using STAAH.
By leveraging dynamic pricing, K Avenue by Pinstay could instantly adjust rates to match demand and optimise every booking opportunity. Add in the improved accuracy of real-time updates and the result was better visibility online, fewer manual errors, and a stronger competitive edge.
In just a few weeks, they’ve gone from chasing updates to confidently leading their market segment.
Looking ahead
For Pinstay Group, this is just the start. With STAAH powering their channel management and pricing strategy, they’re set to continue growing revenue, improving efficiency and enhancing the guest experience.
And the best part? Their team now spends less time updating spreadsheets and more time doing what they do best — delivering an unforgettable stay for every guest.
