Customers and employees across 32 countries back the company, proving an alternative to venture capital in travel tech
SAN FRANCISCO, 30 SEPTEMBER 2025 – Property management software Hospitable today announced it has raised over $1.5 million in funding directly from its own customers and employees.
A total of 100 people across 32 countries who use and build the product have chosen to invest, creating an ownership model that looks very different from the venture capital playbook driving much of travel tech.
Rather than raising traditional outside capital, Hospitable has opened its cap table to its community, giving hosts, property managers, and employees a direct role in shaping the company’s future. This approach reinforces its independence and ensures the platform’s roadmap is driven by the operators who depend on it every day, rather than external investor priorities.
The funds will be used to accelerate Hospitable’s product roadmap, with a focus on deepening the company’s investment in AI, including a $250,000 agreement with OpenAI, expanding the platform, and strengthening platform reliability and support.
This milestone builds on a period of significant momentum for Hospitable. Over the last year, the company has rolled out a comprehensive suite of AI-powered products that make it one of the most advanced platforms in the short-term rental (STR) sector and expanded operational tools to give hosts greater control. It also launched Hospitable Academy, a free global education hub with expert-led courses for hosts and managers, and introduced the Hospitable Hosts Community, a dedicated network where operators can collaborate, share best practices, and shape the evolution of the platform itself.
Together, these initiatives are shaping Hospitable into the super app for STR operators, consolidating fragmented tools into one community-driven platform.
Hospitable now serves over 18,000 active customers in 119 countries with a fully remote team of 111 people across 31 countries. The company reports $22 million in annual run rate (ARR), with year-to-date growth of 46 percent, and a 75 percent gross profit margin. In 2024 alone, Hospitable processed more than $4.6 billion in reservation income for its customers.
As part of its community-first model, Hospitable is also launching the Community $HOST Grant. Beginning in October 2025, $1,000 will be rewarded each month to the ten most active contributors in its host community, awarded in the form of tokens subject to local regulations.
Pierre-Camille Hamana, CEO and Founder of Hospitable, said: “Hospitable has always been built side by side with our community. Now that same community is helping to fund our future. There is no stronger signal of trust than customers choosing to invest their own money in the software they depend on. It shows that independent, customer-funded technology can thrive in an industry dominated by outside capital. Most software in our industry is shaped by the priorities of venture capital and private equity. We chose a different path. By bringing our customers and team onto the cap table, we are proving that world-class technology can be funded by the people who actually use it.”
Launched in 2016 as a time-saving PMS, Hospitable has evolved into a short-term rental super app that goes beyond traditional property management – automating guest messaging with AI, optimizing nightly rates, managing rental agreements and security deposits, coordinating teams, and powering direct booking websites with built-in payments and property protection.
For more information, visit www.hospitable.com.
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Press Contact
Amy Deverson, Senior PR Manager
About Hospitable
Hospitable is the short-term rental industry’s premier super app, empowering hosts and property managers to streamline operations, grow their businesses, and reclaim valuable time. Initially launched in 2016 as a time-saving PMS, Hospitable has evolved into a powerful toolkit that goes beyond traditional property management. The platform enables hosts at every scale to automate guest messaging with AI, optimize nightly rates, simplify rental agreements and deposits, coordinate teams, and confidently launch direct booking websites with built-in payments and property protection. Hospitable supports tens of thousands of hosts worldwide, having automated nearly 25 million messages and processed $4.6 billion in reservation income in 2024. For more information, visit www.hospitable.com.