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Brøchner Hotels Elevates Boutique Hospitality with Canary Technologies

  • Automatic
  • 2 October 2025
  • 2 minute read
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This article was written by Hospitality Net. Click here to read the original article

Canary Technologies

SAN FRANCISCO – Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Brøchner Hotels has selected Canary’s Guest Management System to enhance the digital guest journey and support staff across its portfolio.

Family-owned and based in Copenhagen, Brøchner Hotels is known for turning historic buildings into award-winning boutique destinations. With a philosophy of “not doing ordinary,” the group blends design, culture, and sustainability to create curated stays that feel personal, memorable, and unique.

Brøchner Hotels is redefining boutique hospitality with technology that complements their design-led approach. With Canary, they can streamline arrivals, improve guest communication, and create more personalized stays that reflect their boutique vision of service. Manuel de la Torre, Head of Sales EMEA at Canary Technologies

With Canary, Brøchner Hotels is digitizing key parts of the guest journey. Mobile-first check-in simplifies arrivals, while AI-powered Guest Messaging enables real-time communication and automated responses across SMS, WhatsApp, and other preferred channels. Instant translation in more than 100 languages helps staff connect with international travelers, while automation reduces pressure on teams and ensures faster, more consistent responses.

At Brøchner Hotels, we believe a stay should feel extraordinary. Canary helps us extend that vision by making communication seamless, supporting our colleagues, and keeping every interaction personal. Sinne Fiil Fredslund, CMO at Brøchner Hotels

About Canary Technologies

Canary Technologies is revolutionizing the hotel tech stack with its award-winning Guest Management Platform, digitizing everything from post-booking to checkout. Trusted by 20,000+ hoteliers in 90+ countries, including Marriott, Four Seasons and Wyndham, Canary is the top-rated solution on HotelTechReport. Canary’s solutions include Canary AI, Mobile Check-In, Smart Checkout, Dynamic Upsells, Guest Messaging, Digital Tipping, AI Voice and more. Canary eliminates paper processes, boosts revenue, increases staff efficiency, enhances the guest experience, and reduces chargebacks and payment fraud.

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