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#shiji #reviewpro #guestexperiencebenchmark #hospitalityinsights #hoteltechnology | Shiji Group

  • Shiji Group
  • 7 October 2025
  • 1 minute read
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This article was written by a Hotel Marketing Flipboard. Click here to read the original article

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As we prepare to release the Q3 2025 edition of the Guest Experience Benchmark report, Reviewpro Reputation continues to refine how we analyze and share guest experience data. 🌍
 
This edition introduces key updates designed to ensure even greater accuracy and regional relevance:
• Review volume from Hotels.com has been merged into Expedia Group to reflect the most accurate source structure.
• Region-specific insights now include additional review sources such as eLong, Inc for Asia, Otelpuan for Europe where it stands as the largest source after HolidayCheck AG, CHECK24 Vergleichsportal GmbH for Africa and the Middle East, and Yelp for North America.
• New data dimensions, including guest types, enhance how we understand and visualize satisfaction trends across regions.
 
These updates bring deeper context to reputation performance, helping hoteliers better interpret evolving guest sentiment worldwide.
 
Pre-sign up now to access the full Q3 2025 report as soon as it’s live:
🔗 https://lnkd.in/dvX_Qt3b
 
#shiji #reviewpro #guestexperiencebenchmark #hospitalityinsights #hoteltechnology

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