SAN FRANCISCO, CA — Canary Technologies, the award-winning global leader in hotel guest management technology, has announced that Bespoke Hotels chose to bring Canary’s mobile-first Guest Management System to a majority of its portfolio.
With more than 50 hotels nationwide, Bespoke Hotels is one of the UK’s leading hospitality groups. The collaboration forms part of Bespoke’s wider drive to modernise operations and elevate the guest journey, combining the group’s hallmark personalised service with Canary’s industry-leading digital solutions.
Bespoke Hotels is known for its collection of distinctive, high-quality properties that deliver exceptional guest experiences. With Canary, their teams can extend that same care and attention through digital channels — offering seamless check-ins, multilingual messaging and personalised upsell opportunities that enhance both guest satisfaction and revenue. Alex Reid, UK & Ireland Sales Executive at Canary Technologies
Canary’s AI Guest Messaging solution allows hotels to connect with guests through their preferred communication channels, including SMS and WhatsApp, with real-time translation in 100+ languages. Mobile Check-In, Dynamic Upsells and Smart Checkout reduce front-desk workload, streamline arrivals and departures and create opportunities to personalise and elevate each stay.
At Bespoke Hotels, we’re always looking for ways to combine innovation with hospitality that feels genuinely personal. Canary’s technology allows us to do exactly that, delivering a more seamless, intuitive experience while freeing our teams to focus on what they do best: looking after our guests. Thomas Greenall, Chief Executive Officer at Bespoke Hotels
About Bespoke Hotel Management
Bespoke Hotel Management is one of the UK’s foremost hotel management companies, overseeing more than 50 properties and bringing over two decades of expertise to the luxury and upscale market. The group is renowned for its bespoke approach to management, operational excellence and commitment to delivering outstanding guest experiences.
Learn more at www.bespokehotelmanagement.com.
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.
Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s 2025 list of Companies Most Likely to Become a Tech Unicorn.
For more information, visit www.canarytechnologies.com.
