The Leading Hotels of the World member, Palacio Arriluce, selects Shiji’s modern, cloud-based platform and PMS to streamline operations and deliver elevated guest experiences.
Barcelona, Spain, November 20, 2025 – Shiji, the global hospitality technology leader, today announced that Palacio Arriluce Hotel, a member of The Leading Hotels of the World, has gone live with Daylight PMS to enhance operational efficiency and deliver a seamless guest experience.
Located along the coast of Getxo, near Bilbao, Palacio Arriluce blends timeless architecture and heritage with contemporary design. The hotel is recognized for its refined service and elevated guest experiences that embody the spirit of independent luxury.
The decision to implement Shiji’s Daylight PMS was the result of a strategic evaluation to identify a modern, flexible solution capable of supporting the hotel’s operational efficiency and commitment to exceptional guest service. With prior experience with Shiji solutions such as Reviewpro Reputation and Iceportal Content, the hotel leadership was already familiar with Shiji’s reputation for customer service, reliability and innovation. Following a detailed review of leading platforms, Palacio Arriluce selected Daylight PMS for its cloud-native architecture, scalability, and alignment with the hotel’s long-term digital strategy.
“From the beginning, we felt that Shiji was the right partner for us,” said Ander Elortegi, General Manager at Palacio Arriluce. “The team’s honesty, professionalism, and commitment to finding the right solution gave us the confidence to move forward. Daylight PMS provides the flexibility and functionality we need to deliver exceptional experiences for our guests.”
Built on the Shiji Platform, a cloud-native architecture, Daylight PMS enables hotels to optimize daily operations, reduce manual processes, and deliver personalized guest experiences. Its intuitive design and robust integrations make it especially suitable for independent luxury hotels seeking technology that enhances service rather than complicating it.
“Palacio Arriluce represents the best of modern independent hospitality, where authenticity and excellence meet technology,” said Jan Mazur, Director of PMS Sales, Shiji. “We are proud to support their journey with Daylight PMS, a platform designed to give hotels the agility and insight they need to create memorable guest experiences.”
The implementation marks another milestone in Shiji’s growing presence among Europe’s luxury independent hotels. By combining innovative technology with trusted local support, Shiji continues to empower hoteliers to operate efficiently and focus on what matters most, their guests.
About Shiji
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform, the only truly global hotel technology platform, Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself.
For more information, visit www.shijigroup.com.
About Palacio Arriluce
A renovated palace offering an authentic vision of life in a 20th-century mansion. Built by José Luis Oriol Urigüen, it reflects the architecture, decoration and furnishings of a bourgeoisie in search of its own style. What was, back in 1912, the first palace in the Neguri area and a symbol of an aristocratic bourgeoisie with British leanings, is today a luxury hotel that embraces prestige, soul and avant-garde style a hundred years after its construction.
Its exterior beauty, featuring an architectural style resembling that of a medieval castle, and its historic pergola in the heart of the garden, are combined with the richness to be found in each room. Pieces made for Palacio Arriluce Hotel include works by artists such as Sonia Delaunay, Alberdi, Diego Canogar and Jon Cacenave, while the interior design shows the influence of William Morris, Art Deco and the colour characteristic of the family’s past. For more information, visit https://www.palacioarrilucehotel.com/
