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Mews is named Best PMS at the HotelTechReport awards

  • Tom Brown
  • 14 January 2025
  • 4 minute read
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This article was written by Mews. Click here to read the original article

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What are the HotelTechAwards? 

Hotel Tech Report is the world’s most trusted forum for hospitality technology insights and reviews. Thousands of hoteliers visit the site every day to research and discover the best in hotel software and leave reviews to help guide their peers.  

The HotelTechAwards are run by Hotel Tech Report, and are an annual celebration of the industry’s leading technology. They’re unique because they’re data-driven, with a transparent scoring methodology that considers partner recommendations, integrations, global reach and company culture. By far the biggest factor in the awards, however, are verified hotelier reviews. That’s why winning Best PMS is so rewarding, because it’s a reflection of the happiness and success of Mews customers. 

For the second year in a row, Mews achieved a perfect 100 HT Score. 

Here’s what Jordan Hollander, Co-Founder of Hotel Tech Report and orchestrator of the awards, had to say about Mews: “Mews winning its second consecutive HotelTechAward for Best PMS cements its status as a generational leader in hotel technology. Known for its powerful automation, seamless integrations and user-friendly design, Mews empowers hoteliers to streamline operations and scale with ease. Coupled with exceptional customer support and continuous innovation, Mews has proven itself indispensable to the future of hospitality technology.”

Mews welcomes fintech leader Michael Coscetta as President
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Mews welcomes fintech leader Michael Coscetta as President

What do hoteliers say about Mews? 

Why is Mews so consistent and successful in driving tangible results for hoteliers around the world? Seeing as hotelier reviews are at the heart of the HotelTechAwards, let’s take a look at some of their feedback from the last year. And if you’d like to see more, you can read the Mews PMS reviews on Hotel Tech Report or explore over 100 inspiring success stories on our website. 

From a large boutique hotel in Switzerland: 

“We have been using Mews for a while now and would recommend it to anyone. It is continuously developed and moves with the times. Other systems stand still here and have missed out on digitalization. The support is always helpful and assists the customer in all matters. Mews is very easy to use and a relief for all employees. The connection of third-party systems can be carried out ourselves and saves an enormous amount of time and money.” 

From a city center hotel in Canada: 

“Mews automates a bunch of tasks during check-in, so our staff isn’t stuck behind the desk all day. This frees them up to actually chat with guests, recommend that hidden gem restaurant around the corner, or go the extra mile to make someone’s stay special. It’s a win-win – happier staff, happier guests! 

Furthermore, Mews caters to today’s travelers with features like contactless solutions and online check-in. This allows for a quicker and more convenient arrival experience for our guests. Lastly, we love that that Mews offers flexible rate management and the ability to monetize additional spaces. This empowers us to optimize our pricing strategy and find new ways to generate revenue.” 

From a branded hotel in Portugal: 

“I’ve been using Mews for the past seven years, and it continues to improve with each passing year. One of the key factors that sets Mews apart from other PMSs in the market is its willingness to listen to client needs and help them maximize the system’s potential. Mews also stands out for its seamless integration with external software, providing a unified platform that makes everything easily accessible and efficient.  

As an online system, Mews allows us to access it anytime and anywhere, making it incredibly convenient. I highly recommend Mews for any type of property, from hotels to hostels, looking for a powerful and adaptable PMS solution that simplifies key daily procedures like check-ins, check-outs, and more, making them intuitive and easy to manage.” 

From a small boutique hotel in the US: 

“Mews just makes sense. From onboarding and training new associates to operating on a daily basis, all departments have an opportunity to make a difference to the guest experience with the use of this technology.  

The ability to sell more than just rooms is a feature we were particularly drawn to as well. So if you have parking, spa, tennis, office space as other hotel offerings, you can add these as a bookable feature and monetize them through Mews, adding ancillary revenue which all hotel owners love to see.”

Multi-award winners 

Mews PMS wasn’t the only success in this year’s HotelTechAwards. In its first eligible year for the awards, Mews POS was named a Finalist in the Hotel Restaurant POS System category. The point-of-sale solution is now used by over 1,000 properties to streamline F&B experiences, with cutting edge features including digital ordering, tipping, ingredient-level inventory and embedded payments.

There was also an impressive result for Atomize, now a Mews company, who was a Finalist in the Best RMS category. Kudos to the entire team for all your hard work in bringing AI-driven revenue management that boosts profits for hoteliers around the world.

Mews was also named in the 10 Best Places to Work in Hotel Tech, which is a glowing endorsement of all the hard work done by our People Team to build and maintain a special work culture that transcends borders and laptop screens. If you’re looking for a new challenge, there are plenty of open roles on our careers page. 

And finally, we’re very proud to feature in the Top 10 Hotelier’s Choice category, which is decided by the number of customer reviews across the year. A huge thanks again to all of our hoteliers who took the time to leave feedback that helps us keep moving our industry forward.

Do you want to experience the best hotel property management software? 

If awards and glowing reviews aren’t enough to convince you of the benefits of Mews, let’s book some time together. Our experts would love to get to know you and the needs of your business, so we can show you exactly how Mews can help you thrive.

Please click here to access the full original article.

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