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Kieran Flanagan on LinkedIn: Marketing is changing. We're moving from marketing for volume to… | 35 comments

  • Kieran Flanagan
  • 11 March 2025
  • 1 minute read
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This article was written by a Hotel Marketing Flipboard. Click here to read the original article

image

Marketing is changing.

We’re moving from marketing for volume to marketing for value.

– Pre-internet: outbound, untargeted.
– Internet: inbound, volume-focused—SEO, social, automation converting a small %.
– AI era: volume tactics become saturated because of AI; value is what matters

In the AI era, you win by creating more value for a more targeted group of people.

It means:

– Going big on podcasts & YouTube, they’re harder to scale but create lasting attention and trust. Master AI for remixing content so you get more value from every piece you create.

– Mastering incrementality for paid media, so you can confidently spend more on video and creator-led campaigns.

– Doing less content but making it way more valuable, using data, insights, and offline sources that AI alone can’t copy.

– Making outbound feel personalized—like BlandAI’s billboard with unique, AI-powered phone numbers for instant conversations.

– Turning cold outreach warm. I’ve seen teams quadruple responses by using smart data and a personal touch (powered by AI).

– Creating a concierge experience in chat and email. Today, AI handles 70% of our chats, creating more pipeline, and adding AI to our inbound emails grew conversions between 50 and 200%.

10 best practices for great hotel guest services
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10 best practices for great hotel guest services

This is the best time to be a marketer—because it’s way more fun writing brand-new playbooks than endlessly tweaking the old ones.

Please click here to access the full original article.

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