Trump International Beach Resort Miami is proud to announce the appointment of Jennifer Hiblum as its new General Manager. With over 20 years of experience in boutique lifestyle hotels, Hiblum brings a wealth of expertise, innovative leadership, and a dedication to delivering personalized guest experiences to this luxury oceanfront destination.
A native New Yorker, Hiblum honed her craft in the competitive northeastern market, spending nearly 18 years in key leadership roles. She earned a stellar reputation as an effective operator with a deep passion for guest service. Her career includes notable tenures at prestigious hospitality brands such as Viceroy Hotels & Resorts and Sixty Hotels in New York City, where she excelled in creating memorable experiences and driving operational excellence.
In 2019, Hiblum transitioned to Miami, where she served as General Manager for Residences by Armani Casa, overseeing back-of-house and resident-facing operations for the iconic luxury brand. Most recently, she played an instrumental role in the pre-opening and launch of Arlo Wynwood, Miami’s flagship property for the Arlo brand. At Arlo Wynwood, she led daily operations, fostered valuable community relationships, and implemented strategies to maximize revenue while enhancing the hotel’s overall value.
“We are thrilled to welcome Jennifer Hiblum to the Trump International Beach Resort family,” said Edward Shapard, managing director. “Her impressive track record of success, innovative approach to leadership, and commitment to guest satisfaction will undoubtedly elevate the resort experience for our guests and team members alike.”
As General Manager, Hiblum will oversee all aspects of the resort’s operations, continuing its legacy of excellence and elevating its position as a premier destination in Sunny Isles Beach.
