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Hotel Speak

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  • 2 min

Food, Drink & Hospitality Week unveils 2026 ambassador line-up

🍴 Food, Drink & Hospitality Week 2026, at Excel London from 30 March to 01 April, features a diverse ambassador line-up from food, drink, hospitality, and tech sectors. Notable figures include Nick Powell, Portfolio Director, and Steve Alton, CEO, British Institute of Innkeeping, with 13,000 BII members participating. Events include IFE Manufacturing, IFE, HRC, International Salon Culinaire, The Pub Show, and Hospitality Tech360, offering insights and innovation to UK’s industry operators and suppliers.
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  • 3 min

Decoding MCP: The Simple Bridge Between AI Agents and Hotel Systems

📈 In September 2025, Apaleo launched the MCP server, becoming the first property management platform to connect AI agents with hotel systems, unveiled at The Annual Hospitality Conference in Manchester. MCP simplifies hotel operations by allowing AI agents to handle tasks in hours instead of weeks. This advancement moves hotels from automation to autonomy. Apaleo's new Agent Factory lets hotels co-design AI agents. MCP empowers independent hotels, enabling rapid innovation and competitive equality.
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  • 2 min

Profitroom launches AI Agent to slash admin and boost direct bookings

📱 Profitroom launched AI Agent, a 24/7 virtual assistant helping over 3,500 global hotel and pub operators increase direct bookings. It offers real-time, multilingual support across hotel websites, Messenger, and WhatsApp. AI Agent enhances conversion rates with tailored packages and "Book Now" prompts, integrating seamlessly with Profitroom’s booking engine. Patryk Luszcz and Mike Balman highlighted its ability to ease staff workloads and meet high guest expectations, addressing the limitations of traditional chatbots.
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