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Hotel Speak

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Food, Drink & Hospitality Week unveils 2026 ambassador line-up

🍴 Food, Drink & Hospitality Week 2026, at Excel London from 30 March to 01 April, features a diverse ambassador line-up from food, drink, hospitality, and tech sectors. Notable figures include Nick Powell, Portfolio Director, and Steve Alton, CEO, British Institute of Innkeeping, with 13,000 BII members participating. Events include IFE Manufacturing, IFE, HRC, International Salon Culinaire, The Pub Show, and Hospitality Tech360, offering insights and innovation to UK’s industry operators and suppliers.
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Profitroom launches AI Agent to slash admin and boost direct bookings

📱 Profitroom launched AI Agent, a 24/7 virtual assistant helping over 3,500 global hotel and pub operators increase direct bookings. It offers real-time, multilingual support across hotel websites, Messenger, and WhatsApp. AI Agent enhances conversion rates with tailored packages and "Book Now" prompts, integrating seamlessly with Profitroom’s booking engine. Patryk Luszcz and Mike Balman highlighted its ability to ease staff workloads and meet high guest expectations, addressing the limitations of traditional chatbots.
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Profitroom and IDeaS team up to bring industry-leading revenue optimisation to UK hotel and pub groups

💸 Profitroom partners with IDeaS, launching integration on May 19th for UK users. Hoteliers gain access to IDeaS' AI-powered tools for revenue forecasting and optimization. This collaboration democratizes advanced revenue management for hotel and pub groups of all sizes, enhancing profitability and efficiency. Michael McCartan and Patryk Luszcz emphasize improving competitiveness and simplifying operations. This initiative supports independent operators amid challenges like National Insurance hikes and employment law changes, focusing on delivering excellent guest experiences.
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