How Margaritaville’s “Surprise and Delight” Loyalty Strategy Drove $160M – Claudia Infante, Margaritaville
April 30, 2025
In this episode, Claudia Infante, Chief Data Officer at Margaritaville, shares how an innovative loyalty program has attracted about 400,000 members and driven $160 million in revenue by focusing on delighting guests.
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Most Popular Episodes
Check these out:
