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Don’t Assume, Listen: Margaritaville’s Secret to Guest-Led Innovation – Claudia Infante, Margaritaville

  • Josiah Mackenzie
  • 1 May 2025
  • 1 minute read
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This article was written by Hospitality Daily Podcast. Click here to read the original article


Don’t Assume, Listen: Margaritaville’s Secret to Guest-Led Innovation – Claudia Infante, Margaritaville











Amadeus: Delays, Cancellations, and Costs Cause Friction for U.S. Travelers
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Amadeus: Delays, Cancellations, and Costs Cause Friction for U.S. Travelers

May 1, 2025

Don’t Assume, Listen: Margaritaville’s Secret to Guest-Led Innovation - Claudia Infante, Margaritaville

In this episode, Claudia Infante, Chief Data Officer at Margaritaville, shares how listening to and understanding your guests and partners can lead to better products, happier customers, and a stronger business.

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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