
Real Time Ordering, in cooperation with Platinum Relations and National Computer Corporation (NCC), launched RTO Tableside Order and Pay solutions.
RTO Tableside Applications leverage the NCC API to communicate with restaurants’ Reflection POS systems, allowing servers to communicate orders directly to the kitchen via the point of sale (POS) system. When customers are ready to pay, servers can recall open checks by table or check number. Restaurants can accept cash or run credit or debit card transactions through NETePay Hosted from Datacap Systems.
RTO Tableside Applications combine cutting-edge software, exceptional service, and powerful handheld technology. RTO Applications allow users to experience seamless transactions with the sleek and ergonomic PAX A77, built for durability, long battery life, and effortless mobility. Whether customers prefer to email digital receipts or print them at the POS, RTO Applications keep businesses running smoothly and efficiently.
In addition, both Wi-Fi and 4G connectivity allow restaurants to use RTO Connections inside, outside, or curbside. This flexibility makes it ideal for a range of use cases across the industry, including QSR line busting, food truck operations, and café, nightclub, or bar service, in addition to full service or fine dining tableside ordering and payment.
“The industry has been waiting for a practical order- and pay-at-the-table solution that seamlessly communicates with the POS system and makes servers’ lives easier with a device that’s easy to carry and use in a demanding restaurant environment,” Chuck Prince, President, NCC, says. “RTO Tableside Order and Pay makes it accessible with a total solution offered for a low monthly subscription.”
“RTO Tableside Order and Pay allows restaurants to provide modern, convenient service, and protect cardholder data and privacy because payment cards never leave the customer’s sight,” Dave Beneteau, President, Platinum Relations, points out. “But as much as RTO Tableside Applications enhance experiences for diners, it has even more of an impact on restaurants. It increases server productivity, which can help control labor costs, and it accelerates table turn rates. Overall, this solution helps restaurants operate more successfully.”
RTO Tableside Applications are now available from certified resellers across the U.S. and Canada.