#mice #eventsindustry #innovation #leadership #aiinhospitality… | Neil James

This article was written by a Hotel Marketing Flipboard. Click here to read the original article

Did you know that 15% of global travellers choose their destination based on events — from conferences to concerts and everything in between?

This stat from the latest @Amadeus Travel Dreams survey perfectly sets the stage for what we explored at the Delphi Summit this week: the growing influence of MICE on travel, business, and innovation.

Over the past 24 hours, I’ve had the privilege of joining some of the brightest minds in the M&E and hospitality tech space to explore the future of meetings and events. From AI-powered dashboards and sustainability metrics to the evolving role of CRM and pipeline management in Delphi, the conversations were rich, forward-thinking, and refreshingly candid.

A huge thank you to our hosts at Silverstone and Compass Group — your commitment to innovation and sustainability (carbon neutral by 2030!) is truly inspiring. And to our partners and peers — your openness in sharing challenges around lead time volatility, reporting gaps, and the need for smarter automation made this a truly collaborative experience. A huge shout out also to our awesome partners Cvent and IDeaS Revenue Solutions , thank you for making it a great session!

Highlights? Seeing how Lightning dashboards are transforming lead time forecasting, and how AI is poised to remove the admin burden from M&E operations. And of course, the magic wand moments — from calendar optimization to chatbot-driven business insights — show just how much potential lies ahead.

Grateful to be part of a community that’s not just adapting to change but shaping it.