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Tripadvisor just turned its user reviews into a new brand

  • Automatic
  • 3 July 2025
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This article was written by Hospitality Today. Click here to read the original article

The online travel company is using actual vacation photos and text from real trip reviews to inspire future bookings

Jul 3, 2025

Tripadvisor is undergoing a bold brand transformation, centering its identity around the voices and visuals of actual travelers. The online travel company has swapped its turquoise green for a vibrant electric lime and embraced user-generated content to bring its marketing to life—think selfies from travelers and quirky, authentic vacation shots. This shift reflects a broader strategy to position Tripadvisor not just as a review site, but as a platform for experiential bookings and authentic travel storytelling.

Key takeaways

  • User reviews at the core: Tripadvisor’s new branding campaign is built on real photos and review excerpts from travelers, emphasizing authenticity and trust—72% of travelers rely on reviews when booking.
  • Visual rebrand: The company updated its brand colors to a more energetic electric lime and expanded its color palette using AI tools that extract hues from user photos, adapting to regional and seasonal vibes.
  • Ollie the owl returns: While the iconic owl logo remains, it’s now animated with moving eyes, adding a playful touch to the rebrand.
  • Focus on experience and human connection: Insights from post-pandemic travel behavior show a rise in demand for local, guided, and event-based experiences. Tripadvisor aims to support this shift by showcasing human-centered journeys.
  • Technology & growth strategy: Beyond branding, Tripadvisor is enhancing its app, leaning into AI, and preparing to launch what it claims will be the world’s largest global travel membership program in Q3 2025.
  • Creative partnership: Design agency Koto led the visual refresh, using internal tools to translate the emotional and visual diversity of travel into a flexible, user-driven design language.

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