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Accor reinvents travel loyalty with global subscription relaunch

  • Automatic
  • 7 August 2025
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This article was written by Hospitality Today. Click here to read the original article

Aims to lead $2 trillion subscription economy with premium member benefits and tech-driven engagement

Aug 7, 2025

Accor is transforming its long-standing Asia Pacific loyalty program, Accor Plus, into a more globally integrated, premium offering called ALL Accor+ Explorer. The relaunch, effective October 1, 2025, aims to deliver instant benefits, strengthen member engagement, and position Accor as a leader in the fast-growing travel subscription space.

Key takeaways

  • ALL Accor+ Explorer launch: The new subscription offers instant perks like Gold status, two free nights annually, exclusive global discounts, and event access.
  • Stronger member loyalty and spend: Subscribers stay five times more nights and spend 2.3 times more than non-members, underscoring the program’s effectiveness.
  • Targeting the $2 trillion subscription economy: Accor sees travel subscriptions as an underserved market and a major growth opportunity within the broader subscription economy.
  • Research-driven redesign: Insights from over 7,000 members show demand for value, recognition, exclusive experiences, and seamless rewards.
  • Focus on emotional connection: Accor’s goal is not just savings, but helping members feel seen, valued, and part of a community.
  • Future of loyalty: beyond points: Emerging technologies like AI will drive personalization, automation, and gamified engagement strategies such as badges and leaderboards.
  • Building a lifestyle ecosystem: Accor envisions travel loyalty evolving into a platform for community, lifestyle access, and personalized experiences.

Get the full story at Hotel Management

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