My comment on Jordan Hollander's post got deleted. 🤨 That post is about a HotelTechReport + Booking dot com tool that "𝘭𝘰𝘰𝘬𝘴 𝘢𝘵 𝘺𝘰𝘶𝘳 𝘵𝘦𝘤𝘩 𝘴𝘵𝘢𝘤𝘬, 𝘧𝘭𝘢𝘨𝘴 𝘸𝘩𝘢𝘵’𝘴… | Jan Popovic | 13 comments

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My comment on Jordan Hollander’s post got deleted. 🤨

That post is about a HotelTechReport + Booking dot com tool that “𝘭𝘰𝘰𝘬𝘴 𝘢𝘵 𝘺𝘰𝘶𝘳 𝘵𝘦𝘤𝘩 𝘴𝘵𝘢𝘤𝘬, 𝘧𝘭𝘢𝘨𝘴 𝘸𝘩𝘢𝘵’𝘴 𝘮𝘪𝘴𝘴𝘪𝘯𝘨, 𝘸𝘩𝘢𝘵 𝘥𝘰𝘦𝘴𝘯’𝘵 𝘧𝘪𝘵, 𝘢𝘯𝘥 𝘸𝘩𝘦𝘳𝘦 𝘵𝘩𝘦 𝘣𝘪𝘨𝘨𝘦𝘴𝘵 𝘳𝘦𝘷𝘦𝘯𝘶𝘦 𝘢𝘯𝘥 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘨𝘢𝘱𝘴 𝘢𝘳𝘦.”

Hoteliers, I’d like to share some experience with you informed by managing tech services end-to-end with budgets of up to $100M, incl. accountability for creating business value, design, procurement / development, implementation, and operations.

80% of tech projects fail due to:
a) Solving a well identified problem with the wrong tool set
b) Solving the wrong problem in the first place

To increase your odds of success, always start your tech procurement by analyzing your business challenges and their root causes. Never approach changes from the solution side.

A tool offering you technical solutions without knowing your business context, objectives and root causes of your constraints can only mean one thing: it’s authors don’t have your needs in mind; they just want to sell you stuff. They’re inviting you to a gamble with few lucky winners, most losers, and the platform profiting.

This is the approach I’d recommend (optimized for creating value for hotel owners & operators): https://lnkd.in/dA4QGEcF