SAN FRANCISCO, CA — Canary Technologies, the award-winning AI-powered Guest Management System for hospitality, has been named the winner of the American Hotel & Lodging Association’s (AHLA) Technology Acceleration Award.
The award, voted on by AHLA’s T100 leadership team, recognizes the most impactful adoption and use of Hospitality Technology Next Generation (HTNG) standards and best practices. Canary and its AI-powered Guest Management System platform was recognized for utilizing HTNG AI for Hospitality best practices to automate guest communications across voice, chat, and messaging platforms.
The recognition further solidifies Canary’s role as a strategic technology partner to the world’s leading hotel brands and underscores its leadership in driving AI adoption in hotels across the globe.
AI is ushering in a new era of hospitality, where technology amplifies the human touch and elevates every guest interaction. At Canary, we’re defining a new standard where intelligent technology drives speed, personalization and genuine connection throughout the guest journey. This recognition reflects the transformation already underway as hospitality evolves through AI purpose-built for hotels. Harman Singh Narula, CEO and Co-founder of Canary Technologies
Canary’s AI-powered Guest Management System includes AI Guest Messaging, AI Voice and AI Webchat, which make it possible for hotels to automate common inquiries, increase revenue and provide a modern guest experience through personalization. Trusted by more than 20,000 hotels around the world, Canary partners with some of the world’s biggest brands, including Marriott International, BWH Hotels and Wyndham Hotels & Resorts.
The Technology Acceleration Award celebrates companies setting a new benchmark for innovation in hospitality. Canary Technologies exemplifies what’s possible when purpose-built AI is applied thoughtfully and strategically. Their commitment to advancing HTNG standards and delivering real-world impact for hoteliers makes them a standout in the industry’s ongoing digital transformation. David Sjolander, VP, HTNG Operations at AHLA
From managing guest inquiries to reducing front desk workloads, Canary AI drives efficiency, scales hotel communication and enables more personalized guest interactions. To learn more about Canary AI, visit our website.
About Canary Technologies
Canary Technologies is revolutionizing the hotel tech stack with its award-winning Guest Management Platform, digitizing everything from post-booking to checkout. Trusted by 20,000+ hoteliers in 90+ countries, including Marriott, Four Seasons and Wyndham, Canary is the top-rated solution on HotelTechReport. Canary’s solutions include Canary AI, Mobile Check-In, Smart Checkout, Dynamic Upsells, Guest Messaging, Digital Tipping, AI Voice and more. Canary eliminates paper processes, boosts revenue, increases staff efficiency, enhances the guest experience, and reduces chargebacks and payment fraud.
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