Hotel technology is entering a new phase. Future locking systems are moving card-free, powered by BLE, NFC, and cloud-managed mobile keys. At the same time, digitalisation is accelerating across every touchpoint—from cloud PMS platforms to automation and AI-supported operations.
But while the future is wireless, the present is more complex.
Yet despite the rise of mobile access, one reality remains:
Most hotels today operate in a hybrid era, where mobile keys and physical cards must coexist. Guests adopt digital access at different speeds. Infrastructure upgrades often happen in phases. And operational continuity remains essential.
Why Kiosks Are the Anchor in Today’s Hybrid Check-In Journey
Self check-in kiosks are not just transitional—they are operational stabilizers in the modern hotel landscape.
A kiosk simplifies the entire arrival experience by:
- Supporting both mobile key and traditional card users
- Eliminating reception bottlenecks
- Enabling 24/7 check-in without additional staffing
- Managing ID, payments, registration, and key issuance in one flow
- Ensuring continuity during digital upgrades
- Reducing pressure on teams facing staffing shortages
Not every guest is ready for mobile keys, and not every hotel can upgrade overnight.
Kiosks bridge this gap—efficiently and reliably.
And that is where EasyKey enters the picture.
EasyKey: Built for Speed, Comfort & Consistency
Designed and manufactured in Europe, EasyKey is engineered for hotels navigating hybrid access environments. It delivers speed, comfort, and consistency with features including:
It offers:
- Instant room card dispensing
- Support for RFID cards and NFC-based smartphone access
- Compact size for small receptions
- 24/7 autonomous check-in/check-out
- Multilingual, intuitive user guidance
- A sleek design that fits any brand concept
Guests appreciate the speed and familiarity.
Hotels appreciate the reduced workload.
Management appreciates that it simply works.
Why Guests Still prefer Cards
Even as digital locks evolve, most guests still prefer the reassurance of a physical key card due to:
- Familiarity
- No battery concerns
- No roaming fees or app downloads
- A sense of personal control and security
Hotels need solutions that respect both preferences. EasyKey ensures every guest leaves the lobby with exactly the access method they trust—digital or physical.
Field Service: Installation, Onboarding & Long-Term Support
kiosk.eu doesn’t just provide kiosks—we deliver a full-service operational framework that keeps your hotel running smoothly from day one and far beyond the initial installation.
Professional Installation Service
Our technicians come onsite to:
- Install and build up the kiosk
- Connect PMS, payment, and locking systems
- Test the complete workflow
- Train your staff
Result: a true plug-and-play experience.
Remote Management Services (RMS)
- Real-time monitoring
- Remote troubleshooting
- Software updates
- Proactive issue detection
Field Management Services (FMS)
- Onsite maintenance
- Preventive service visits
- Spare-part handling
- Priority response times
- Continuous performance optimization
Together, RMS + FMS ensure your kiosks operate smoothly 24/7, even at peak occupancy.
No Hassle. No Technical Difficulties. We Care.
Hotels should focus on hospitality—not technical challenges.
kiosk.eu ensures:
- Reliable self check-in
- Stable hybrid access solutions
- Professional installation and onboarding
- Proactive remote and onsite support
We manage the complexity, so your team doesn’t have to.
Conclusion: Wireless Access Is the Future, but Kiosks Are the Backbone of Today’s Digital Hospitality
The industry is moving toward a fully wireless, card-free future.
But today’s reality is hybrid, with diverse guest expectations and varied infrastructure across properties.
Kiosks like EasyKey provide the stability, flexibility, and operational efficiency hotels need today—while preparing them for the digital future ahead.
With European-made quality, a versatile kiosk portfolio, and comprehensive RMS/FMS field service, kiosk.eu empowers hotels to upgrade confidently, seamlessly, and without disruption.
The future of access is wireless.
The foundation of that future is the kiosk.
About Kiosk Embedded Systems GmbH Since 1993 Kiosk Information Systems has led the industry in the design and manufacturing of self-service solutions. As Kiosk Embedded Systems in Europe we provide advanced self-service-check-in/ out kiosks that streamline hotel operations, reduce front desk queues, and enhance guest experiences. Our solutions integrate with most PMS systems via partners for seamless functionality.
Kiosk.eu offers beside the hardware only, a lot of services like
- Installation service, where our technician will come to your location to build up and onboard the kiosk, so you can enjoy a plug-and-play situation.
- Via our optional Remote Management Services (RMS) and Field Management Services (FMS) we can ensure for you a smooth operation, proactive maintenance, and real-time system insights for optimal performance.
- With this we are able to provide an E2E solution and servie that makes the rollout for your hotels easy, fast and efficient.
Dipesh Bharambe
Digital Marketing Specialist
+49 160 9900 8596
