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2026 is shaping up as a high-speed motorway. Major changes are coming to the digital ecosystem, and our direct sales vehicles must be ready for the race.
Throughout 2025, we have worked on fine-tuning the engine of your direct sales. We have designed a better control panel (the new Business Intelligence); optimized the fuel system with high-quality data; updated the aesthetics with an immersive experience (3D Booking Engine); and ensured that the mechanics (our booking engine) run with maximum precision. Finally, we have added the latest innovations that are revolutionizing driving: artificial intelligence with Sarai.
We look back on a year defined by the “visual revolution” and applied AI. These are the key milestones to get off to a strong start in 2026:
1. The era of generative and conversational AI
AI is already an operational reality, and at Mirai we support you so that technology works for you:
- Mirai Omnichannel: Feeding AI with high-quality data is as important as it is demanding. And the complexity of hotel operations makes this task even more challenging. With the Omnichannel service, our team can manage data quality and Sarai’s maintenance for you, ensuring you make the most of its potential and that every response becomes a sales opportunity.
2. A renewed booking engine: More power, higher conversion
This year we launched a new version of the booking engine, a historic evolution focused on user experience (UX) and technical performance:
- Speed and personalization: The new engine is not only faster, but also offers unprecedented design flexibility to adapt to each hotel’s personalized choices.
- Native 3D Booking Engine: We are pioneers in offering a natively integrated immersive experience, providing inspiration and total transparency that removes customer doubts before booking.
- Smart filters and multi-room booking: We have simplified complex processes. Booking multiple rooms or finding a specific service is now more intuitive than ever, drastically reducing abandonment.
- Transparency with “Unavailable” rooms: Showing what is no longer available creates urgency and has proven to increase conversion by an average of 1%.
- Multi-acquirer payments: We optimize your profitability by allowing different payment processors by market, reducing costs and improving local card acceptance.
3. Business Intelligence: A precision dashboard
A good driver needs the best indicators to make real-time decisions:
- Monthly sales reports: Since April, we have been sending in-depth analyses including pickup, loyalty, and upselling performance.
4. An open ecosystem: Seamless integration
At Mirai, we believe the best technology is the one that knows how to work as part of a team. That’s why we facilitate integration with other market providers, offering a flexible ecosystem where hoteliers always remain in control:
- Robust connectivity (PMS): We completed the integration with Mews, ensuring secure, bidirectional data transfer with no risk of overbooking.
- Technology Hub: With hundreds of active integrations (PMS, Channel Managers, CRMs, payment and marketing tools), we ensure that Mirai fits perfectly into your current technology stack.
5. Strategic planning and proven results
Our approach always starts with forecasting and is measured through actionable results:
This summary is a reminder of the potential your vehicle has when you take advantage of every improvement. In 2026, market curves will be demanding, but you have the technology and the team to lead the race.
We would love to continue being your co-drivers. Shall we get started?
