Surely another aspect to take into account is the advent of digital wallets. For a hotel, it is crucial that the way to receive payment online has been chosen and is compatible with this.
Mobile payment programs like Apple Pay and Google Pay have grown in popularity. These apps give users a simple and contactless payment option by enabling them to pay with their mobile devices online and on-site-
Hotels can enjoy these mobile payment apps in their payment systems, enabling visitors to use their mobile devices to pay in just one click or tap for their accommodations and other hotel services. Google Pay and Apple Pay store the client’s payment information and make the checkout process very fast, making the transition smoother.
It is crucial to pick a trustworthy provider and guarantee that the payment procedure is secure, much like with payment gateways.
So, you can consider some best practices to safeguard their online payment transactions in addition to these payment methods:
- Employ Secure Connections: To avoid data breaches, make sure that all payment transactions are carried out via secure connections (https) to increase trustworthiness.
- Adopt PCI Compliance: The Payment Card Industry Data Security Standard (PCI DSS) specifies guidelines for protecting financial data. Hotels must make sure that their payment systems comply with PCI standards.
- Protect critical guest information, such as credit card numbers and personal information, by using encryption.
- Train Staff: Train hotel personnel on security best practices to prevent human error and lower the risk of data breaches.
- Adopt Automatic payment solutions: There are solutions on the market that are tailored and made for hoteliers with ad-hoc functionality that can make you avoid manual errors, save training costs for your employees and are secured and PCI compliant.
In order for you and your activity to remain competitive and satisfy your customers’ expectations, you must choose one or more than one of these ways to receive payment online. So, you will be able to provide convenient and secure payment choices to your customers by utilizing payment gateways, direct booking engines, mobile payment apps, and virtual credit cards. The danger of data breaches can also be decreased by employing security best practices, which can help you to safeguard sensitive visitor information.
