Santa Clarita Valley Kitchens, also known as The SCV Hub, can now order from multiple restaurants in a single transaction.
Guests at Santa Clarita Valley Kitchens, also known as The SCV Hub, can now order from multiple restaurants in a single transaction, whether they are dining in, picking up, or opting for delivery. Empower Delivery has been added to enhance the food hall’s ordering experience, featuring 18 commercial kitchens operated by independently managed restaurants.
For on-site diners, Empower Delivery kiosks allow ordering from one or multiple restaurants with a single payment. Guests ordering ahead for pickup or online for delivery through TheSCVHub.com can similarly combine orders from multiple brands in one seamless transaction. Empower Delivery’s kitchen technology coordinates cook times across various kitchens, ensuring that all items arrive fresh.
Some individual restaurants may also use additional delivery platforms like DoorDash or Grubhub to promote their own offerings independently.
When The SCV Hub opened in Southern California in October 2023, it initially used a different system that fell short of expectations, according to Chris Collins, The SCV Hub’s founder. After reading about the success of OOMI, a single-location delivery kitchen in Dallas that utilizes Empower Delivery’s machine learning capabilities, Collins chose to transition to Empower Delivery.
Empower Delivery has been great to work with, delivering their basic platform without major issues and quickly responding to The Hub’s customization requests, Collins said. Their responsiveness “has been the biggest benefit of working with them.”
Tenants and guests alike have experienced faster, more reliable service. Collins emphasized that Empower’s software “works seamlessly within our food hall concept, enhancing both guest satisfaction and operational efficiency.”
