Thomas Reiner

5 min

OpenAI “App Store”: What it Means for Travel | PA Dispatch No. 3

It appears the first run at AI travel distribution is landing squarely in the “app store” model I previewed before: OTAs as enabled apps/connectors (MCP-style plugins) inside ChatGPT that you…

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8 min

Navan S-1 & TMC Industry Deep Dive | A Modern AI-Powered Travel Management Company

Corporate travel is a big but oddly antiquated market. Navan is attacking it like a software company: consolidating travel, payments, and expense into one AI-first platform. Before jumping into the…

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7 min

The Agentic AI Adoption Matrix: Consumer & Travel

Agentic AI is the defining buzzword of 2025. Everybody is talking about systems that don’t just answer queries, but that act on our behalf. The problem is that you can’t…

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11 min

Decoding the Restaurant Tech Stack: Vertical Platforms vs Point Solutions

Modern restaurants run on a complex technology stack that powers everything from the cash register to the kitchen and from employee scheduling to bookkeeping. Throughout the 2010s most restaurants either…

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10 min

ChatGPT Advanced Voice: The Future of Travel Booking or the End of OTAs?

If you haven’t experienced ChatGPT’s Advanced Voice Mode yet, you’re missing out on a glimpse of the future of travel booking. There’s a long history of tech trying to disrupt…

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