A new report highlights low-cost innovation, premiumization, online travel and apps, and personalization as the key themes that will shape the travel and tourism sector in 2025
Jan 7, 2025
In addition to industry-specific themes, GlobalData’s Key Themes in Travel & Tourism 2025 report examines the key technological, macroeconomic and ESG trends that will shape the travel and tourism sector in 2025. These include artificial intelligence, cybersecurity, connectivity, geopolitics, inflation, regulation and ESG 2.0.
Key takeaways
- The report finds that the sector is undergoing significant change, and that the travel and tourism landscape in 2025 will be significantly different from that of 2019.
- GlobalData highlights that personalization is critical for travel companies, with online platforms enabling tailored offers through customer data, making it essential to remain competitive.
- Online travel platforms and apps go beyond bookings, using data to create tailored offers. Their evolution has reshaped the industry, driving changes in consumer behavior, efficiency and market dynamics, while highlighting the synergy between technology and user-centric design.
Get the full story at GlobalData
