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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
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Automatic

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  • 5 min

Agentic Hospitality Names David Wiley VP of Sales to Accelerate AI-Native Distribution for Hoteliers in 2026

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  • 30 December 2025
💻 David Wiley joins Agentic Hospitality as VP of Sales in Louisville, KY, to drive AI-native hotel distribution. Wiley brings 25 years of sales experience, including roles at Disney and Microsoft. AI is crucial for hotel visibility during travel discovery. Wiley aims to educate hoteliers on AI's importance, particularly for the upcoming 2026 shift. Agentic Hospitality offers infrastructure to connect hotels with AI platforms, ensuring direct bookings and profitability without intermediaries. The company collaborates with Google Cloud and other tech leaders.
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  • 2 min

Unlock an Unexpected Upgrade: Reframing Responsible Travel This Holiday Season

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  • 30 December 2025
🌏 October 2025, New York City - The European Travel Commission launched the “Unlock an Unexpected Upgrade” campaign at the Skift Transatlantic Summit. This initiative promotes responsible travel by highlighting sustainable choices as enhancements. Travelers are encouraged to visit off-peak destinations such as Alsace, Slovenia's Lake Bohinj, and Portugal's Alentejo. Strategies include staying longer in one place and engaging with local culture. GCSTIMES, established in 2011, supports sustainable travel with operational centers in China, US, UAE, France, and Australia, serving over 140 countries.
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Share Your Insights: The 2026 Profitability Playbook Survey

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  • 29 December 2025
🏨 Otelier, Agilysys, and Sage invite you to the 2026 Hotel Operations Index study to enhance hotel efficiency. Participate in a 5-7 minute survey to improve data access and automation for over 10,000 hotels globally. Insights contribute to a comprehensive benchmark report. Otelier, with 30 years of experience, offers real-time financial and operational visibility for properties and global brands. Participants receive exclusive results and analysis.
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IHG signs first Holiday Inn hotel in Nepal’s Sudurpashchim Province

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  • 29 December 2025
🏨 IHG® will open a 115-key Holiday Inn in Dhangadhi, Nepal by Q1 2028. Located 8.5 km from Dhangadhi Airport, it will serve both business and leisure travelers near the India-Nepal border. The hotel will feature four dining outlets, versatile event spaces, a fitness center, and a pool. This marks IHG's entry into Nepal's Sudurpashchim Province, contributing to its existing 51 hotels in India and an 80-hotel pipeline.
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  • 3 min

Where Is the Hospitality Industry Headed in 2026?

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  • 29 December 2025
💻 As 2026 nears, Agentic AI is set to lead hospitality industry discussions. Its adoption will rise, automating decisions and insights. However, the focus should remain on human connection, not just technology. A case of an airline loyalty downgrade highlights the risk of over-reliance on algorithms. Efficiency gained may result in lost loyalty. The challenge for 2026 is balancing tech with service, ensuring tech enables rather than replaces human interaction. Infor supports over 60,000 organizations globally.
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  • 3 min

A year in review…aka. how we survived another year without losing our minds

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  • 29 December 2025
📰 2023 taught us key lessons in the hospitality industry. Revenue management emerged as a vital skill, with AI advancing in pricing and automation. Many teams struggled with alignment despite it being the year's buzzword. Personal resilience was highlighted by a move from Germany to the UAE, facilitated by family support. A travel schedule of three weeks per month showed the significance of having a support network. As we head into the new year, remember the value of teamwork and personal connections.
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  • 1 min

The Chloe Nashville opens next month

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  • 29 December 2025
🍴 Róbert LeBlanc and the LeBlanc + Smith team open The Chloe Nashville in Hillsboro Village the week of January 5th. This Tennessee debut includes 19 rooms, a restaurant, three bars, and a pool. Set in 1920s cottages, the hotel pays homage to Nashville's history while showcasing local cuisine and Tennessee whiskey. Chef Matt Regan leads the restaurant, with bar director Jason Sorbet crafting cocktails. Expect community events such as Artists in Residence and Songwriter Series.
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Should CIOs rethink the IT roadmap?

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  • 29 December 2025
💻 Technology roadmaps in the CIO world are now focusing on shorter, flexible planning rather than long-term horizons. AI is identified as a major disruptor in reshaping various business aspects. Key pressure points include workforce resilience, AI-driven security threats, geopolitical supply chain shocks, and failover readiness. Roadmaps should be reviewed quarterly, involve CEOs and boards, and integrate with risk management. Training and reskilling IT teams are crucial for adapting to evolving technology and threats.
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  • 1 min

How agentic AI solutions are structured

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  • 29 December 2025
🤖 Executives are investing quickly in agentic AI, yet less than 25% understand it, risking hidden cloud costs, compliance issues, and poor talent choices. Unlike chatbots, agentic AI is an orchestrator breaking tasks into sub-agents, like a triaging nurse in an emergency room. Leaders must comprehend its architecture to mitigate risks and control outcomes, as adoption is outpacing understanding. Effective governance is crucial for reducing costs and risks associated with agentic AI.
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  • 5 min

AI is Becoming the Consumer: What Travel & Hospitality Brands Need to Know Now

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  • 29 December 2025
🚀 Accenture's report surveyed 18,000 people across 14 countries, revealing 36% of active AI users consider AI a "good friend." Among them, 94% seek personal development advice from AI, and 87% seek relationship advice. AI influences purchasing for 50% of users and is the second-highest source of recommendations. 75% are open to AI personal shoppers. AI-driven consumer engagement challenges brands to optimize for AI discovery, create AI-first experiences, and build emotional value.
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