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Tony Loeb standing in front of a brain and a lot of post it notes. Cover image for the podcast with LodgIQ discussing Generative AI in hotels.
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Why Generative AI Is Finally Changing Revenue Management

For more than a decade, the hotel industry has been doing what it does best when faced with complexity. It added more tools, more dashboards, more data sources. Pickup reports. Pace reports. Competitive sets. Market demand signals. Forecasts layered on forecasts. The promise was clarity. The reality, for many revenue teams, has been the opposite. Data is not the problem. Too much data, without help understanding where to look and why, is. That tension sits at the heart of our latest podcast episode and it also marks an important milestone for us. This episode is the first English…
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SOCIETIES Magazine’s 6th Edition

The May–August 2026 issue examines how intention, atmosphere, AI, design and cultural relevance are reshaping premium guest experiences PARIS, France, June 15, 2026 – Influence Society, a leading digital marketing agency serving high-end hospitality brands, today announced the release of SOCIETIES Magazine for May-August 2026. The new issue explores what the magazine defines as “The New Language of Luxury”, a shift away from excess and toward intention, emotional depth, craftsmanship, atmosphere and experiences that remain with guests long after they leave. The sixth edition of…
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Shiji spent a year testing AI on its own people before offering it to a single hotel

By Tony Loeb, co-founder of 10 Minutes Hotels When ChatGPT arrived, hotel tech rushed into AI. Everyone wanted to try it, plenty got hooked, and things moved very fast. Looking back, my guest believes a lot of people would have done it differently. That guest is Kevin King, CEO of Shiji International, who joined me on the podcast. Shiji technology is used by more than 91,000 hotels worldwide. So when he tells me the AI race may have started with the wrong question, it’s worth hearing him out. Shiji didn’t jump in. It took the time to “look, listen and learn”, a phrase Kevin comes back…
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LATEST NEWS

San Francisco’s Heart of the City Farmers’ Market Distributed About $2 Million in Free Produce Last Year

🥕 San Francisco’s Heart of the City Farmers’ Market, founded in 1981, supports small and medium-sized farmers and provides affordable produce to low-income communities. Executive director Steve Pulliam coordinates about 50 businesses; over 50% of vendors don’t speak English at home. Five annually elected farmers and two community members govern the market. Its Market Match program doubles CalFresh spending, providing about $2 million in free produce last year.
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Innovation

Folkestone’s Southcliff Hotel, dating to 1861, selects Hotelogix cloud property management system

🏨 The Southcliff Hotel in Folkestone, UK, selected Hotelogix’s all-in-one cloud property management system, announced November 2, 2026. Dating to 1861, the seaside hotel will replace fragmented systems and manual processes to improve productivity, reporting and integration, while laying groundwork for future AI-driven operations. Singapore-headquartered Hotelogix serves 12,000+ hotels, including 250+ groups across 100+ countries.
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Mergers & Acquisitions

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Marketing & Revenue Management

Environment, Regulatory and CSR

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Hyatt Challenges Select by Hilton Trademark, Citing Its Registered Mark and Two Pending Applications

🏨 Hyatt filed an opposition Monday with the U.S. Patent and Trademark Office’s Trademark Trial and Appeal Board to block Hilton’s “Select by Hilton” registration, citing its registered Hyatt Select trademark and two pending applications. Hyatt then requested a suspension, with Hilton’s consent, while settlement talks proceed. On Friday, both hotel companies issued identical…
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