Peter Ricci

🏨 A study at the Florida Governor's Conference found that under 10% of the hospitality audience had returned post-pandemic, with the remaining 300-400 being industry newcomers. Over 80% of hospitality workers in many hotels are new hires according to a Qualtrics survey of 1,500-plus stakeholders. Despite near-full staffing, quit rates are among the highest, with nearly three million leaving leisure and hospitality roles between January and April 2024, a 204% increase above the national average. Florida has hit a record high in quit rates recently, as reported by Newsweek. Meanwhile, the use of talent acquisition software in HR is at an all-time high, yet its effectiveness over the past 36 months is questioned due to low long-term retention rates. The article calls for a return to traditional staffing methods, emphasizing engagement, mentorship, and increased training investment to improve staff retention and overall industry success.