Innovation

Hotels succeed and fail on their ability to make a buck. But in order to make money, properties must have the technology to collect each and every dollar spent. That…

This article was written by Lodging Magazine. Click here to read the original article FARMINGTON, Pennsylvania—Nemacolin celebrated the completion of the first year of the Nemacolin Hospitality Lab at West…

G20 Leaders have recognized the contribution of tourism to shared prosperity and sustainability at the first Summit held in Africa under the Presidency of South Africa.

Accor, the largest hotel operator in the Pacific region, was a standout at the 2025 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic in Sydney on Friday 21 November, winning three of the night’s Major Awards.

PPDS returns to ISE (Philips booth 3N500) with exciting new partnership announcements, advanced AV solutions reveals, and the launch of its most innovative and intelligent solutions with Philips Professional Displays…

We’ve heard this promise before. The Internet was supposed to decentralize travel. Then came social media, metasearch, and the so-called “sharing economy.” Each new wave arrived with the same story: this time, hotels will finally connect directly with their guests again.

Maestro PMS has recently enhanced its Online Gift Card module, giving independent hotels, luxury resorts, and multi-property groups new tools to grow guest loyalty, increase brand visibility, and drive repeat bookings throughout the year. With consumer demand for personalized digital gifting at an all-time high, this upgraded module empowers hoteliers to use gift cards as more than a point-of-sale transaction. Now, they serve as powerful tools for marketing, engagement, and revenue growth.

Don’t just automate tasks. Reimagine experiences. Agentic AI is rapidly moving from a helpful assistant to an autonomous decision-maker. As this roadmap designed by McKinsey illustrates success isn’t solely about…

When people talk about artificial intelligence in travel, they usually start from the traveler. We have all seen the same demo: someone types a vague wish into a chat, the…

Over the past quarter, Semrush led one of the largest multi-platform AI visibility studies to date. We analyzed more than 230,000 prompts across ChatGPT, Google AI Mode, and Perplexity to…