Innovation

4519 posts

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Booking Holdings leverages technology to sustain growth

💸 July-September 2025: Booking Holdings reports USD 49.7 billion in gross bookings (+14%) and USD 9 billion in revenue (+13%). Adjusted earnings per share hit USD 99.50. CEO Glenn Fogel highlights an 8% room night growth and partnerships, including AI integration with OpenAI's ChatGPT. U.S. and Asia drive growth. CFO Ewout Steenbergen notes higher conversion rates from AI. Despite uncertainties, travel demand remains strong as Booking diversifies and invests in AI.
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  • 3 min

Horizon Distribution Brings Bangkok & Pattaya Hotels to WeChat

📱 Singapore, October 30, 2025 – Siam@Siam Design Hotels in Bangkok and Pattaya partner with Shiji Horizon Distribution to leverage WeChat Booking Engine, strengthening ties with China's 1.4 billion WeChat users. The 2007-founded hotels aim to boost direct bookings and revenue by offering Chinese travelers a native booking experience. Shiji, a hospitality tech leader, supports 91,000 hotels globally with 5,000 employees. This collaboration showcases social media's growing role in hotel distribution strategies.
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  • 2 min

RateGain and FLYR Partner to Power Smarter Hotel Pricing with Integrated Rate Shopping

💻 Noida, 30th October 2025: RateGain partners with FLYR Hospitality to globally offer AI-powered SaaS products, including Navigator. This alliance provides real-time rate intelligence and insights for hotels worldwide. RateGain serves 3,200+ customers across 100+ countries, collaborating with top hotel chains and travel agents. FLYR focuses on AI-driven revenue management. This collaboration enhances pricing decisions and operational efficiency in the hospitality sector. Andrew Rubinacci and Toby March are key spokespeople.
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The new playbook for hotel demand generation

📈 Oct 30, 2025: The Amadeus *Hospitality Demand Generation Playbook* emphasizes aligning marketing, sales, and revenue teams to build sustainable demand. It introduces a five-stage framework guiding hotels from market understanding to post-stay loyalty. Data-driven insights, enhanced digital strategies, and AI automation are key to success. Focus on direct bookings and strategic use of travel agent channels enhances profitability. The playbook stresses creating a cycle of awareness, engagement, and loyalty beyond mere room filling.
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Mews acquires Datachat to build agentic AI for hotels

💻 Oct 30, 2025, Mews acquires U.S.-based AI company DataChat to create an autonomous hospitality operating system. Mews aims to optimize hotel operations through AI agents managing reservations, operations, and guest experiences autonomously. DataChat’s platform enables data analysis using natural language. Mews anticipates increased revenue, reduced costs, and enhanced guest interaction. This acquisition supports Mews’ strategy of intelligent automation and efficient hotel management.
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Booking.com targets $500m savings as AI and connected trip boost outlook

💻 Oct 30, 2025, Booking Holdings announced exceeding forecasts in room nights, gross bookings, and revenue. AI advancements and the Connected Trip ecosystem are key growth drivers. The Genius loyalty program boosts bookings and reduces cancellations. Their Transformation Program anticipates $500–$550 million in savings, with $70 million achieved in Q3. Alternative accommodations listings rose 10% to 8.6 million, making up 36% of room nights. B2B contracts and Asia expansion highlight future growth.
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Google signals deeper AI ambitions in travel

🚀 Oct 30, 2025, Google’s Q3 report highlights AI reshaping their roadmap. CEO Sundar Pichai focuses on travel via agentic AI, linking it to search and commerce strategies. Google’s AI MAX shows 12% conversion gains. Integration with PayPal hints at AI-driven transactions. Waymo vehicles will embed Gemini AI for enhanced in-car experiences. In 2026, Google plans to expand AI-driven in-car and travel solutions as part of their agentic ecosystem development.
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  • 2 min

IDeaS Announces Partnership With EOS Investors

📈 In 2025, Minneapolis, Minnesota: EOS Hospitality, managing 60 U.S. properties, partners with IDeaS for a three-year tech upgrade. EOS will migrate 50 properties to the IDeaS G3 Revenue Management System, enhancing scalability and performance insight. Tools like Optix and RevPlan will offer real-time data and financial forecasting. Sanjay Nagalia of IDeaS emphasizes strategic growth, while EOS’s Ernest Lee highlights increased collaboration and productivity. EOS aims for commercial success with this tech transition.
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Mews Acquires DataChat AI Platform

🌐 DALLAS, Texas—Mews announced the acquisition of US-based AI company DataChat to enhance its hospitality systems. DataChat’s platform enables natural language interaction with business data, generating insights and workflows without coding. This acquisition aims to accelerate the development of autonomous and semi-autonomous agents within Mews, covering reservations, operations, and guest experiences. Richard Valtr, Mews founder, emphasized the move towards intelligent platforms, while Viken Eldemir, DataChat CEO, highlighted the potential for increased personalization in hospitality.
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