Innovation

Running a hotel portfolio means being in a constant balancing act. One property might be chasing group business, another is battling seasonal dips, and a third is pushing to lift guest satisfaction scores. Decisions pile up fast, and too often leaders only get clarity when the numbers are already in and the chance to act has passed.

As hotels move into budget season, executives are once again scrutinizing expenses across departments. Food and beverage (F&B) often takes center stage because the practices for managing costs there are well established: portion sizes are tracked, spoilage is audited, and menus are engineered to maximize profitability. Operators know that without discipline, margins can erode quickly.

This article was written by Hospitality Technology. Click here to read the original article Like many industries, hospitality brands are being asked to do more with less. Hotel marketers must…

Reviews may serve as the new “trust badge” distinguishing genuine guest experiences from SEO-driven marketing noise. AI-powered hotel discovery is reshaping the way travelers search, evaluate, and ultimately book accommodations. Due to generative AI and large language models (LLMs) drawing from multiple data sources, guest reviews have emerged as the most reliable source of truth. They are not just influencing human decision-making but actively shaping what AI presents to potential travelers. Hotels that master the art of review-driven content, reputation management, and SEO optimization will secure long-term visibility in the age of AI-powered hotel discovery.

When the world shut down during the pandemic, hospitality ground to a halt. Hotels were empty, restaurants shuttered, and the future seemed uncertain. In the midst of this disruption, a…

Most hotels still price rooms like it’s 1999. Excel spreadsheets pulled together last-minute. Rates adjusted by gut feel. Discounts thrown out to boost occupancy. I see it more often that…

Reviews may serve as the new “trust badge” distinguishing genuine guest experiences from SEO-driven marketing noise. AI-powered hotel discovery is reshaping the way travelers search, evaluate, and ultimately book accommodations.…

This week’s news shows our industry’s dual focus: on one hand, we see a race to embrace futuristic technologies like advanced AI and space tourism. On the other, there’s a…

Running a large resort or a multi-property portfolio is complex. Managing everything as a single location is operationally impossible. Because your tech needs to mirror your physical layout. Whether you’re…

Sustainability meets sophistication with the arrival of certified carbon-neutral wooden key cards, setting a new benchmark in hospitality design.