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Innovation

4450 posts

[[ 9 ]]

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  • 10 min

Field Notes: Why Your Hotel Might Be Hard for AI to Find

  • Kay Walten
  • 26 February 2026
📈 Google AI transforms hotel search by enabling bookings directly through chat, emphasizing specificity. Independent hotels with 10–20 rooms face higher costs from increased reliance on online travel agencies. To stay competitive, ensure consistent facts across platforms by 2026. A four-step survival plan over 12 months includes aligning listings, productizing extras, auditing vendors, and piloting AI tools. Mismatched data could lead to higher commissions by shifting bookings from direct to OTAs.
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  • 2 min

AAHOA Names Mews as Its Official Property Management System

  • LODGING Staff
  • 26 February 2026
📱 Dallas, Texas—The Asian American Hotel Owners Association (AAHOA) has partnered with Mews as its official property management system. This collaboration aims to enhance financial performance amidst challenging conditions by providing AAHOA members with exclusive pricing, fast onboarding, and a comprehensive platform. Mews supports 11 properties for Otter Hospitality, offering automation and clearer financial insights. This partnership helps members navigate rising costs and workforce challenges while aiming for sustainable growth.
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145 – Booking’s vision and the OTA repricing

  • Martin Soler
  • 26 February 2026
🏠 Airbnb CEO Brian Chesky predicts that within three years, apps won't have search boxes; travelers will describe an intent and AI will plan the journey. This shift toward AI-driven travel planning underscores the importance for hoteliers to structure data for seamless AI interaction. Additionally, there’s speculation that smart money is shifting from software to hospitality as AI changes the digital landscape. In tech, integration remains crucial to survive the fragmented hotel industry.
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  • 3 min

Booking.com’s “Connected Trip”: What Glenn Fogel’s Vision Means for Hotels

  • 10minhotel-feed
  • 26 February 2026
Booking Holdings CEO Glenn Fogel has a clear ambition: to build what he calls the “connected trip.” In a recent interview published by McKinsey & Company, Fogel outlines how AI,…
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  • 3 min

LodgIQ Announces Strategic Partnership with Convento do Espinheiro, Historic Hotel & Spa to Enhance Guest Revenue and Operational Insight

  • 10minhotel
  • 26 February 2026
Leading hospitality analytics provider LodgIQ collaborates with an iconic 15th-century luxury hotel in Évora to drive revenue intelligence and data-driven decision making. SILICON VALLEY, CA – LodgIQ, the AI-driven revenue…
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  • 3 min

LodgIQ Announces Strategic Partnership with Convento do Espinheiro, Historic Hotel & Spa to Enhance Guest Revenue and Operational Insight

  • Pierre Voltchkoff
  • 26 February 2026
📈 In February 2026, LodgIQ partners with Convento do Espinheiro, a luxury hotel in Évora, Portugal, to enhance revenue intelligence. The hotel, based in a restored 15th-century convent, features 92 rooms and is renowned for its cultural and luxury offerings. LodgIQ's AI platform will optimize pricing and demand forecasting through unified data from various systems. This collaboration highlights the shift towards data-driven strategies in hospitality, aiming to maximize profitability in Southern Europe's evolving travel landscape.
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  • 7 min

The Death of the Spreadsheet: A Conversation with a Visionary CEO

  • anders@demandcalendar.com (Anders Johansson)
  • 26 February 2026
🏨 In a transformative plan, the CEO of a hotel group with 25 properties aims to break data silos and implement a Hotel Business Intelligence system. This two-phase strategy enhances data flow and decision-making, eliminating manual data entry and optimizing Total Revenue Optimization (TRevPAR). The goal is to shift from "guessing" to "knowing," scaling operations without increasing overhead. By leveraging this system, the group seeks to future-proof their portfolio, enhancing speed, order, and scalability.
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Peakwork bag big clients for its new tour operator platform

  • Kate Harden-England
  • 26 February 2026
💻 Peakwork's nexTOs platform was fully implemented by Capital Holidays and Etihad Holidays in Germany and the UK. The project, completed in just three months, integrated inventory management and booking processes, enhancing transparency and efficiency. Capital Holidays focuses on premium packages to Egypt and Türkiye, while Etihad Holidays targets UAE travel for European customers. The rollout involved teams in Munich, London, and Abu Dhabi, with plans for further expansion, including in the UAE.
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HBX Group launches conscious OTA with Queer Destinations

  • Kate Harden-England
  • 26 February 2026
📅 Queer Destinations and HBX Group have launched a new Conscious Online Travel Platform, aiming to improve how LGBTQ+ travelers engage with businesses and destinations globally. With a potential $3.7 trillion annual spending power, the LGBTQ+ community ranks as the fifth largest economy. The platform fosters inclusivity, offering certified networks that reinvest into local queer communities via collaborations with LGBTQ+ NGOs. Debuting at ITB Berlin, it targets expansion in Spain, Mexico, Brazil, and Greece.
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Travel Companies Reshape Hiring Strategies as AI Becomes Integral to Operations and Customer Experience

  • Automatic
  • 26 February 2026
🚀 Feb 26, 2026: Travel companies are transforming hiring strategies due to AI's role in distribution, operations, and customer experience. Major players are recruiting AI specialists and upskilling staff, making AI literacy a necessary skill. While AI enhances productivity, human skills like critical thinking remain vital. Early adopters report efficiency gains, and there's an increase in competitive pressure. Firms are adapting recruitment processes using AI tools but keep human oversight for final decisions.
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