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What I’m Excited About in Hospitality Now – Gilda Perez-Alvarado, Accor

  • Josiah Mackenzie
  • 26 December 2023
  • 2 minute read
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This article was written by Hospitality Daily Podcast. Click here to read the original article

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Josiah: You have this global perspective on hospitality. What are you most excited about in the world of hospitality right now?

Gilda: Oh, so many things. One is obviously the role of technology and what we can do there, you know, in a very positive way. Obviously, there are very negative implications that people are worried about in terms of AI, etc. But I do think that we can do a lot of really great things. We need to embrace that. Wellness, well-being, et cetera. That’s a very important new dimension that is starting to become a little bit more present in hospitality above and beyond just a spa, right? I was having a conversation with a friend of mine who was talking to me about well-being from a performance perspective or an optimization perspective as a human, right? Making sure that everything is aligned, mind, body, soul. So there are many different dimensions of it. From a placemaking perspective, the applications of hospitality above and beyond the hotel. So that is very interesting, especially the idea of placemaking, community making. That is incredibly important. And, you know, we’re in a very interesting time right now. The world order keeps on changing by the day. New destinations are emerging. Older destinations are thinking about how to become relevant. We’re talking about sustainability. So, honestly, the world is our oyster. There’s so much to do. There’s a role for everybody. And this is by far the most beautiful industry in the world. So it’d be great to see more and more people want to get into it.

Olde Mill Inn Leveraging Maestro All-In-One PMS and LodgIQ AI Integration to Wow Guests, Drive Revenues
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Olde Mill Inn Leveraging Maestro All-In-One PMS and LodgIQ AI Integration to Wow Guests, Drive Revenues

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