10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us

American Express to acquire Tock reservations platform and tech company Rooam

  • Joanna Fantozzi
  • 24 June 2024
  • 2 minute read
Total
0
Shares
0
0
0

This article was written by Restaurant Hospitality. Click here to read the original article

American Express announced last week an agreement to acquire reservations, table, and event management technology provider, Tock from Squarespace for $400 million. In a dual announcement, the credit card company will also be acquiring Rooam — a mobile payment, ordering, and integrations tech company — for an undisclosed sum.

With the acquisition of Tock, American Express will become more of an integral player in the restaurant reservations industry, as the credit card company already owns Tock’s now-former competitor, Resy. In 2019, American Express acquired Resy from former CEO Ben Leventhal, who eventually left the reservations platform to form his own digital loyalty startup, Blackbird Labs.   

Related: Nick Kokonas is stepping down from Squarespace-owned Tock

With its two latest acquisitions, American Express is expanding “the company’s suite of digital tools for restaurants and merchants” with the additional goal of expanding experiences and tools for AmEx cardholders on the consumer side.

“We’ve been offering unique dining benefits, exclusive access, and special experiences to our Card Members for years through Resy and Global Dining Access by Resy; now, we can connect even more premium customers with the most exciting restaurants, while providing merchants and restaurants more technology to help their businesses thrive,” Howard Grosfield, president, U.S. consumer services for American Express, said in a statement. “We will be able to offer restaurants the tools to deliver more personalized hospitality, facilitate pre-paid experiences like tasting menus, and provide more convenient ways for customers to pay the bill.”

Trending
The power shift in hospitality

Related: Eater and Resy cofounder Ben Leventhal launches digital loyalty startup Blackbird Labs

Tock was launched independently in 2014 as a restaurant reservations platform by cofounder Nick Kokonas (who also founded Chicago fine-dining restaurant, Alinea), and later acquired by Squarespace in 2021. The company currently offers reservations, table management, and event booking for 7,000 foodservice venues nationally. Tock’s suite of restaurant partnerships will be added to Resy’s portfolio under the American Express dining platform. Additionally, as part of the acquisition, Squarespace is partnering with American Express to provide extra benefits for small businesses who use AmEx cards under the Amex Offers program.

 “We appreciate American Express’ recognition of Tock’s exceptional products, experienced team, and our first-rate customer base,” Matthew Tucker, head of Tock, said in a statement. “We look forward to working together to broaden American Express’ world class dining program and are excited by the tremendous opportunity to continue to innovate on behalf of our customers as part of American Express.”

The acquisition of Rooam, meanwhile, will add new merchant tools to the Resy dashboard, allowing Resy operator customers to add personalized marketing and loyalty features, and making American Express’ dining platform more of an end-to-end technology suite.

The transactions are subject to customary closing conditions, including regulatory approval for the Tock acquisition. 

Contact Joanna at [email protected]

Please click here to access the full original article.

Total
0
Shares
Share 0
Tweet 0
Pin it 0
You should like too
View Post
  • Categorizing...

CEO Spotlight: Peter O’Donovan of CarTrawler

  • By Morgan Hines
  • 4 August 2025
View Post
  • Categorizing...

The hidden climate cost of booking travel—And how to fix it

  • By Rasmus Juul-Olsen - Bookmundi
  • 4 August 2025
View Post
  • Categorizing...

OYO acquires rental management platform MadeComfy

  • By Linda Fox
  • 4 August 2025
View Post
  • Categorizing...

Guest Post: Search is just the start

  • Travel Weekly Group Ltd
  • 4 August 2025
View Post
  • Categorizing...

Amadeus first half of year results report…

  • Travel Weekly Group Ltd
  • 4 August 2025
View Post
  • Categorizing...

Philippe Starck fills Brach Madrid hotel with “an infinite number of surprising and mysterious objects”

  • Rupert Bickersteth
  • 3 August 2025
View Post
  • Categorizing...

PPDS appoints LED specialist Jeroen Feldman to drive Philips presence in hospitality market

  • 10minhotel
  • 1 August 2025
View Post
  • Categorizing...

What should restaurant operators be thinking about most? How to use technology

  • Alicia Kelso
  • 31 July 2025
Sponsored Posts
  • The Future of Revenue Management Is Strategic Leadership – LodgIQ

    View Post
  • Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

    View Post
  • Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

    View Post
Last Posts
  • Full Programme For Inaugural Edition Of Fari Islands Festival At Patina Maldives And The Ritz-Carlton Maldives Unveiled
    • 4 August 2025
  • Elegant Hotel Collection Grows Portfolio with Performance-Led Luxury Model
    • 4 August 2025
  • Flagship Steigenberger Icon Europäischer Hof Baden-Baden reopens its doors
    • 4 August 2025
  • Why Hotel Brands Are Turning to Digital Twins to Solve Their Toughest Operational Challenges
    • 4 August 2025
  • Mandarin Oriental to open second Dubai hotel in October
    • 4 August 2025
Sponsors
  • The Future of Revenue Management Is Strategic Leadership – LodgIQ
  • Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers
  • Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 Columns
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.