Actabl, a hospitality software company dedicated to empowering hotels with actionable insights to drive profit, continues to introduce updates and upgrades to its integrated software solutions —ProfitSword, Hotel Effectiveness, Alice, and Transcendent—aimed at optimizing hotel operations and achieving superior outcomes for hoteliers.
“At HITEC 2024, we’re excited to share updates to our product suite that reaffirm our commitment to innovation and value,” said Steven Moore, Chief Executive Officer at Actabl. “As we continue integrating our industry-leading solutions, we are focused not only on building an innovative product platform, but also on working closely alongside hoteliers to help them achieve their goals. We are also thrilled to have our new President and COO, Andrew Arthurs, joining us at HITEC this year and looking forward to our next chapter of renewed commitment to customers.”
Making Best-in-Class Even Better
Actabl is focused on continually improving and supporting the core solutions their customers have loved and relied on for years. The latest updates include:
Housekeeping Refresh
Alice by Actabl (Alice), the comprehensive hotel operations platform encompassing service delivery, housekeeping, messaging, and guest services software, has released a Housekeeping Refresh to achieve further adaptability for housekeeping teams and their dynamic operations. By enhancing visibility into tasks and guest preferences, Alice equips teams to manage each board efficiently every day with features including:
- Automated board building and rules based prioritization with Auto Pilot 2.0.
- Credit variables and nullification expand credit rules.
- Room attendant daily summaries and supervisor overviews.
- Automated ticket creation based on guest preferences.
Next Level Budget and Forecasting
ProfitSword by Actabl (ProfitSword), the leading business intelligence, budgeting, and forecasting software known for its rapid and intelligent decision-making capabilities, is introducing updates in its budgeting and forecasting module. The latest enhancements include:
- Optimized architecture for speed, performance to match the pace of growing data.
- Improved user experience and filtering controls for less time investigating, and more time acting on insight.
- Upcoming daily drivers for greater financial precision.
Bridging Technologies
Actabl continues to lead the industry in building the most robust integrations ecosystem in hospitality by adding more than 30 new integrations since HITEC 2023 including Oracle Hospitality Integration Platform (OHIP), Avalara, and an enhanced M3 integration. Currently, Actabl products boast more than 300 integrations with leading hospitality, financial, labor, and operations solutions.
Alice + Hotel Effectiveness Clean Sync
Actabl is enhancing collaboration among its platforms to maximize overall effectiveness. In a new integration, Alice joined forces with Hotel Effectiveness by Actabl (Hotel Effectiveness), which provides intelligent tools for reducing labor costs and maximizing productivity in operations with minimal staffing, to jointly launch Clean Sync. This integration enables hotels using Alice’s robust housekeeping module to seamlessly access Room Attendant Productivity reporting through Hotel Effectiveness. Clean Sync automates the synchronization of room clean counts by type, eliminating manual data entry and enhancing data integrity. This reduces the need for manual entry of room attendant work KPIs and provides scheduling capabilities that facilitate monitoring of actual and scheduled labor as well as Cost per Occupied Room (CPOR).
This integration is the latest step in building hospitality’s most comprehensive platform solution alongside integrations between Alice & Transcendent and ProfitSword & Hotel Effectiveness.
“Our commitment at Actabl is to build the tools that let hoteliers spend more time on the guest, and less on the technology” said Stephen German, Vice President of Product at Actabl. “The Labor Sync between Hotel Effectiveness and ProfitSword, the work sync between Alice Housekeeping and Transcendent Engineering, and now the Clean Sync integration between Alice and Hotel Effectiveness each break down silos, reduce manual work and let Hoteliers spend more time on the guest, and less on the tool”.
Innovating to Empower Hoteliers
Scheduler Department, Day & Location Views
Hotel Effectiveness continues to improve its labor management solution in Q2 and Q3 2024 by introducing new view updates to Scheduler. These enhancements allow for more flexible scheduling for managers across properties by adding customized locations, hour-by-hour coverage, and views of groups of positions within the department structure.
More Innovations on the Horizon
Additional innovations from Actabl being highlighted at HITEC 2024 include:
- Transcendent’s Associate Engagement (Preview): Currently in pilot, an innovative module designed to gamify performance and standards compliance while recognizing top performers in the hotel, and in the portfolio.
- Alice’s Chatbot (Preview – Recruiting Beta customers): AI automation to take care of the high-volume/low-value questions through SMS.
As Actabl continues to evolve and innovate its platforms, these latest updates underscore the company’s unwavering commitment to enhancing operational efficiency and guest satisfaction across the hospitality sector.
