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Start Here To Achieve Greatness – Horst Schulze

  • Josiah Mackenzie
  • 16 September 2024
  • 1 minute read
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This article was written by Hospitality Daily Podcast. Click here to read the original article


Start Here To Achieve Greatness – Horst Schulze











Creating an Irresistible Guest Loyalty Program to Drive Repeat Bookings
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Creating an Irresistible Guest Loyalty Program to Drive Repeat Bookings


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Sept. 16, 2024

Start Here To Achieve Greatness - Horst Schulze

In this episode, Horst Schulze, the legendary co-founder of The Ritz-Carlton Hotel Company and Capella Hotels and Resorts, shares his wisdom about excellence in hospitality, leadership, and life.

Listeners will learn:

  • The importance of starting with intent, vision, and purpose (01:03)
  • How actions follow intent and the consequences of being purposeless (01:24)
  • The necessity for leaders to question if their intent is of value for all concerned (02:39)
  • The process of creating a compelling vision that people want to join (03:14)
  • The role of dreaming in defining excellence and ultimate aspirations (04:38)
  • How personal decisions and actions define oneself (05:41)

New to Hospitality Daily? Start here.

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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