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Ruby Molly Hotel Dublin enhances operations and guest experience with Shiji Enterprise Platform PMS

  • Automatic
  • 3 October 2024
  • 3 minute read
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Dublin’s Ruby Molly Hotel implements Shiji Enterprise Platform (PMS) to enhance automation, centralize guest data, and improve overall operational efficiency.

LONDON, United Kingdom, October 3, 2024 – Shiji, the global hospitality technology innovator, is proud to announce the successful implementation of Shiji Enterprise Platform at the recently opened Ruby Molly Hotel Dublin. This collaboration underscores Ruby’s commitment to leveraging technology to enhance their “lean luxury” model through automation, operational efficiency, and seamless guest experiences.

Ruby Molly Hotel, with its 272 design rooms featuring luxury elements such as rainfall showers and extra-sized mattresses, has chosen the Shiji Enterprise Platform to streamline its operations and deliver unparalleled service efficiency to guests exploring Dublin. One of the key benefits of the Shiji Enterprise Platform is its ability to automate numerous operational processes. By centralizing tasks such as rate management, tax configurations, and compliance protocols, the platform ensures consistency across all Ruby Hotels properties. This centralization enables Ruby to maintain real-time updates on pricing and operational policies, reducing the manual workload for staff and eliminating potential errors.

“The launch of Shiji Enterprise Platform PMS at Ruby Molly Hotel is a key part of enhancing the guest journey through automation and centralized management,” said Jon Cortinas, Associate Sales Director, UK and Ireland at Shiji. “Our platform was specifically designed to simplify hotel operations, improve efficiency, and ensure that brands like Ruby Hotels can maintain a high standard of service, while optimizing costs to the guest.”

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Thanks to the platform’s enterprise-level architecture, Ruby Hotels can integrate new properties like Ruby Molly in a matter of hours, significantly reducing the time it takes to bring new hotels online. Shiji Enterprise Platform also enhances the guest experience by providing a seamless check-in and check-out process by automating guest identification and preferences. This smooth, frictionless experience ensures that guests can quickly settle into their rooms upon arrival and depart with ease, making the entire process more efficient for both guests and staff.

“Working with a partner like Shiji allows us to streamline and enhance the guest journey in ways that are integral to our ‘lean luxury’ philosophy,” said Fabian Zellinger, Vice President Corporate Development, Systems & New Ventures at Ruby Hotels. “By automating key processes like check-in, check-out, and guest communication, we not only improve operational efficiency but also create a smoother, more personalized experience for our guests. This digital transformation enables our team to focus on what matters most: delivering exceptional service without compromising on quality.”

By utilizing the Shiji Enterprise Platform, Ruby can further enhance its “lean luxury” model, which focuses on offering high-end hotels and services at competitive prices. The platform’s automation capabilities and operational efficiency tools help the brand reduce costs without compromising on quality, allowing the Ruby Molly Hotel to deliver top-tier service while maintaining profitability. This partnership demonstrates Shiji’s dedication to providing cutting-edge technology solutions for luxury hotels, supporting them in optimizing operations and elevating guest satisfaction. For more information about the Shiji Enterprise Platform, click here.

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About Shiji

Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution, and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information, visit shijigroup.com.

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About Ruby Hotels

The Munich-based Ruby Group under the leadership of founder and CEO Michael Struck is breaking new ground with its Lean Luxury philosophy. With a lean organisational structure and concentration on the essentials, Ruby succeeds in creating a contemporary, affordable form of luxury for modern, cost and style-conscious customers.

Founded in 2013, the Group already operates 19 Ruby hotels across Europe, with a further six hotels under construction or in the planning phase. In addition, Ruby is expanding into China via a joint venture with Delonix, headed by Alex Zheng, one of China’s most accomplished hotel entrepreneurs. Ruby also offers Ruby Workspaces in Munich, Hamburg, Dusseldorf, Amsterdam, Vienna, Stuttgart, Florence, and Malta – perfectly equipped workplaces and a creative atmosphere with access to an inspiring office community.

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