Inside IHG’s People Programs: Creating Leaders in Hospitality – Leanne Harwood, IHG

In this episode, Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle Brands in the Americas for IHG, shares how investing in people drives success in hospitality today.

Listeners will learn:

• Why focusing on people is crucial for delivering exceptional hospitality experiences. [02:20]
• Details about IHG’s global program RISE, aimed at elevating female leadership through mentorship, support, and sponsorship. [03:26]
• Keys to building empowerment programs that last, scale, and transform careers. [04:34]
• The importance of having both mentors and sponsors to support career growth. [05:06]
• How “Lean In Circles” facilitate open conversations and create safe environments for sharing experiences and ideas among peers and colleagues. [07:01]

Mentions:

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If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands