Wendy Wu Tours, the UK’s number one specialist tour operator to Asia, has joined forces with travel technology specialist TProfile in a partnership set to transform how travel agents access and showcase specialist tours.
This collaboration will empower agents with rich, high-quality content, including visuals and immersive videos, to inspire prospective customers and enhance the booking journey.
This strategic partnership is expected to streamline operations for agents, providing a seamless customer experience while driving sales growth.
By integrating Wendy Wu Tours’ award-winning, fully inclusive touring content into TProfile’s advanced customer experience platform, travel agents now have access to a vast portfolio of meticulously crafted journeys across 44 countries.
From Asia to South America, the operator’s curated itineraries will be at the agents’ fingertips.
Agents will now be able to access rich content and deliver professional, visually appealing quotes that boost customer engagement and booking conversion.
Gary King, head of trade sales of Wendy Wu Tours, said: “This partnership is a gamechanger for travel agents. By joining forces with TProfile, we are enabling our agent partners to provide an even greater scope of itineraries and travel options, enriched by our extensive touring expertise.
“With access to our high-quality content, agents can now seamlessly inspire customers with the incredible, immersive experiences that Wendy Wu Tours is renowned for. This partnership will significantly enhance agent interactions with customers, ultimately driving more sales and creating lifelong memories for travellers.”
Bhav Taylor, chief sales officer of TProfile, added: “We are always gauging, and responding where possible, to agent and operator feedback, and it was clear that there was a strong demand to add Wendy Wu Travel to the TProfile portfolio of products and content.
“Progressive travel businesses and agents are increasingly moving away from using simple tools that are not fit for purpose, or applications that don’t deliver a full tour operator and rich content. These old practices are time consuming, inefficient, and often deliver poor customer experience.
“By adopting TProfile, our agent and tour operator partners can create and send out a whole range of complex tours, cruise, multi-centre, and single-centre quotes in less than 2 minutes.”
This partnership is said to “underscores Wendy Wu Tours’ commitment to supporting travel agents with cutting-edge tools and exceptional content”.
As demand for touring holidays continues to grow, agents now have an unrivalled opportunity to increase bookings with Wendy Wu Tours’ premium itineraries and touring experiences, all backed by TProfile’s powerful CRM and customer engagement solutions.
