Recent events – not least the global IT outage that occurred in July that caused widespread distribution – have highlighted how much operators rely on their tech stacks for the smooth operation of their businesses.
Restaurant and Dojo are seeking the views of business owners for a soon-to-be-published white paper that will give an insight into how regularly problems occur and how they are remedied.
The research will also examine how much outages cost restaurants in terms of immediate loss of sales but also potential long-term revenue due to reputational damage, disruption of services and decreased employee productivity and further tech investments required.
We would appreciate it if you could take a few minutes out of your day to answer the questions and to help us build a clearer picture around the reliability of payment systems.
As a thank you for taking part in the survey, you will be entered into a draw to win a £50 Amazon Voucher, courtesy of our sponsor Dojo. The draw is subject to our standard promotion terms.
The survey can be found here.
