From 14-Year-Old Housekeeper to Ralph Lauren to CEO: What I’ve Learned in Hotel Management and Beyond – Sarah Eustis, Main Street Hospitality Group

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Chapters

00:00 – Intro

02:23 – About Main Street Hospitality

03:59 – Place in the hotel industry ecosystem

05:45 – What makes a good partner?

07:55 – Asset managers

09:43 – What hotel owners should look for

13:13 – Sarah’s story

15:12 – Fashion industry

19:47 – Working with Ralph Lauren

22:46 – Bringing career learnings into hospitality

24:44 – “Dynamic stability”

26:49 – Operationalizing a framework

30:48 – Responsible growth

32:47 – Scale

33:44 – Culture at Main Street Hospitality

37:10 – Case studies

38:11 – Part of a bigger story

39:19 – Offering transformation

43:23 – Can hospitality bring us together?