GDS and travel technology company, Travelport, has revealed it has signed a new long-term multi-source content agreement, including New Distribution Capability (NDC) content, with China Eastern Airlines, one of China’s three major airlines and member of the SkyTeam Alliance.
Travelport’s NDC solution will enable travel agents to shop, book, and manage NDC reservations with China Eastern Airlines, including servicing adjustments such as cancellations and exchanges.
The solution provider’s AI-driven Content Curation Layer (CCL) and Content Optimiser in Travelport+ add another layer of offering, to streamline the search process, delivering intelligent, relevant, personalised, and enriched NDC and traditional content.
“This agreement marks an important step in our journey toward NDC adoption, allowing us to scale and encourage its use across agencies and travel retailers,” said Fu Jian, vice president, digital transformation and business management department of marketing and sales of China Eastern Airlines.
“Our commitment is to provide top-tier content and customized experiences for our customers, and Travelport’s advanced retailing technology is key to making our offerings more accessible to agencies and their clients.”
“Our goal is to be the industry’s top multi-source content aggregator, which means NDC content in Travelport+ should be simple to access, compare, and manage,” said Damian Hickey, global head of travel partners of Travelport.
“Through our partnership with China Eastern Airlines, together, we’re focused on delivering NDC content that is simple to access and ready for our agency customers to shop and compare more personalised offers to present travelers with the best options.”
