Integrating a property management system (PMS) with a channel manager is like orchestrating a symphony – every instrument must be in sync to create harmony.
With the Oracle Hospitality Integration Platform (OHIP), hotels can smoothly connect to OPERA PMS, much like a conductor guiding musicians with precision. OHIP’s open architecture and powerful API capabilities act as the perfect score, ensuring each note – reservations, availability, and rates – flows effortlessly between OPERA PMS and STAAH.
This guide serves as your sheet music, outlining the essential steps for a flawless integration performance.
Step 1: Initiation and Agreement
- Register for OHIP via shop.oracle.com and gain access to OPERA PMS’ API environment.
- Contact your OHIP Account Manager or Sales Representative to express interest in connecting with STAAH.
- Discuss licensing, API access, and associated costs to ensure financial clarity.
- Collaborate with Oracle Hospitality coordinators and STAAH representatives to establish integration requirements and timelines.
Step 2: Configuration and API Mapping
- Provide necessary OPERA Cloud configuration data to STAAH for smooth API integration.
- Work with STAAH to map the integration between OPERA PMS and STAAH, aligning data fields and communication pathways.
- Utilize OHIP’s intuitive API documentation and Postman Collections for testing common processes like reservation management and room updates.
Step 3: Testing, Monitoring, and Maintenance
- Conduct test reservations to verify the seamless data flow between OPERA Cloud and STAAH.
- Troubleshoot sync failures by reviewing API logs, engaging OHIP’s Slack-based support community, and collaborating with STAAH and Oracle support teams.
Why Choose OHIP for Integration?
- Self-Service Experience: OHIP enables partners to integrate without requiring Oracle Consulting, making the process more streamlined and efficient.
- Two-Way Integration: Unlike traditional interfaces, OHIP allows real-time data synchronization by supporting both push and pull operations.
- Extensive API Capabilities: With over 3,400 API functions, OHIP provides more flexibility and innovation compared to previous solutions like OXI and OWS.
- Enhanced Support & Collaboration: Access Oracle’s developer portal, sandbox environment, and 24/7 Slack-based support community to accelerate deployment.
By following these steps, hotels can smoothly integrate OPERA PMS with STAAH via OHIP, ensuring a robust, real-time connection that increases operational efficiency and guest experience.
