HOTELS Editors

💻 Oracle’s OPERA Cloud platform approved by IHG Hotels & Resorts as a property management system for America and EMEAA regions. This approval allows franchisees to choose tech solutions aligning with their needs. OPERA Cloud standardizes operations for enhanced guest interactions. Alex Alt of Oracle highlighted data-driven decision-making benefits, while Jolie Fleming of IHG emphasized its advanced capabilities for performance. Oracle has over 45 years of experience in hospitality tech.

🏨 Langham Hospitality Group, led by CEO Bob van den Oord since 2023, plans to expand its portfolio to 100 hotels by 2040, with new locations in Bangkok (2026), Venice, and Kuala Lumpur (2027), and Diriyah (2029). The group operates four brands catering to diverse markets: The Langham Hotels & Resorts, Cordis, Eaton, and Ying’nFlo. Emphasizing "comfortable luxury," it focuses on authenticity and transformative guest experiences, while exploring AI to enhance service delivery.

📰 2025 December, HOTELS Magazine launched its Suppliers Guide, a key resource for the hospitality industry. It includes a cover story on Brad Brewer of Agentic Hospitality, highlighting efforts to aid hotel independence against digital giants using AI. Check it out for insights and strategies crucial for hoteliers.

📺 Hotel TV is evolving into a digital touchpoint impacting guest satisfaction and revenue. Key stakeholders—owners, operators, and brands—align infrastructure with guest experience, focusing on personalization. Technological partners like Samsung and SONIFI enhance seamless user interfaces while leveraging AI and cloud services to improve content delivery and reduce latency. Balancing revenue generation and cost, TV systems enable transactions and targeted promotions. Priorities include cost reduction, content variety, and support, aiming for a home-like experience in hotels.