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The Future of Guest Experience – Eva Klausner, Numa

  • Josiah Mackenzie
  • 15 March 2025
  • 1 minute read
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This article was written by Hospitality Daily Podcast. Click here to read the original article


The Future of Guest Experience – Eva Klausner, Numa











Destination of the Year 2025: Thailand
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Destination of the Year 2025: Thailand

March 15, 2025

The Future of Guest Experience - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares her thoughts on the future of guest experience.

This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. 

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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