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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
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Small Gestures, Big Memories

  • Isaac French
  • 1 April 2025
  • 1 minute read
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image

These are just a handful of stories. As I write, more and more flood my memory—too many to include.

The magic in each of these experiences is the same: someone chose to go beyond basic accommodation or companionship to create thoughtful, personalized moments based on genuine connection and attention to detail.

As Paul Graham wisely reminds us: “Do things that don’t scale.”

To each of you (you know who you are): thank you. Your generosity, intentionality, and care inspire me endlessly.

To all reading this: may these stories inspire you to create similar moments for others.

Let’s go the extra mile, put our hearts into our hospitality, and show goodwill to a stranger—or a friend.

This, my friends, is what it’s all about.

—Isaac

Please click here to access the full original article.

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