10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us

Cloudbeds launches an innovation hub

  • Travel Weekly Group Ltd
  • 16 April 2025
  • 2 minute read
Total
0
Shares
0
0
0

This article was written by Travolution. Click here to read the original article

image

Hospitality tech management company Cloudbeds has launched an innovation hub, created to accelerate the industry’s transition to AI-driven operations. 

The Cloudbeds Labs has been rolled out with two breakthrough solutions powered by its intelligence arms – Signals and Engage.

“This is not an incremental innovation moment. It’s a full-scale industry shift,” said Adam Harris, CEO and Co-founder of Cloudbeds. 

“With Cloudbeds Labs, we recognise that behind every data point is a human experience. 

“Our AI solutions transform this human-centered data into tools that not only address critical pain points like high OTA commissions and labour costs, but also free hospitality staff to focus on what technology cannot replicate – genuine human connections with guests.”

According to the company, Cloudbeds Labs’ initial products tackle two of the most significant challenges facing hoteliers today.

Signals, the industry’s first causal AI platform for revenue and marketing optimization, uses causal machine learning to identify true cause-and-effect relationships that drive booking decisions, enabling accurate scenario planning and actionable insights rather than just spotting patterns like conventional RMS and forecasting tools. With Signals, hoteliers can:

  • Forecast demand with 96%+ accuracy up to 180 days out;
  • Receive AI-driven recommendations that outperform competitors by 15% or more;
  • Automate targeted email campaigns to drive repeat guests and direct bookings;
  • Monitor and optimize entire portfolios in real-time with AI performance insights.

Engage, an AI voice concierge revolutionises how hotels manage phone interactions by turning every call into a revenue opportunity.

How Tribe Hotel’s Staff Created a Guest Experience Program That Showcases the Best of Kenya – Shamim Ehsani
Trending
How Tribe Hotel’s Staff Created a Guest Experience Program That Showcases the Best of Kenya – Shamim Ehsani

Engage delivers human-like, multilingual conversations that are always on-brand, consistent, and available 24/7. By training on real-time PMS data, Engage can take action – not just provide answers – creating a seamless guest experience while dramatically reducing front-desk workload. 

Engage can:

  • Instantly answer guest inquiries in five languages with contextual accuracy;
  • Complete voice-driven bookings without staff involvement;
  • Provide real-time, property-specific information pulled directly from the PMS;
  • Proactively upsell room upgrades, late checkouts, and add-ons during natural conversations;
  • Deliver consistent service at scale—improving satisfaction, boosting revenue, and eliminating hold times.

“These innovations directly address two important challenges – missed revenue opportunities and efficiency in operations,” said Richard Castle, COO and Co-founder of Cloudbeds.

 “Signals helps properties drive more direct bookings at higher rates, while Engage turns every guest call into an opportunity to book, upsell, or serve – without additional headcount. These are the first of many intelligent systems we’re launching to help hoteliers scale smarter and operate more profitably.” 

With Cloudbeds Labs, the company is setting a new benchmark for innovation in hospitality tech, one that could redefine how the entire industry operates in the age of AI.

Please click here to access the full original article.

Total
0
Shares
Share 0
Tweet 0
Pin it 0
You should like too
View Post
  • Innovation

Mews Acquires Flexkeeping, Delivering Next-Generation Housekeeping Innovation for Hoteliers

  • Automatic
  • 30 September 2025
View Post
  • Innovation

The Owner’s Edge: How Modern Tech Turns Hotel Portfolios into Profit Engines

  • Automatic
  • 30 September 2025
View Post
  • Innovation

Maestro PMS: It’s Time to Modernize Your Tech Stack

  • Automatic
  • 30 September 2025
View Post
  • Innovation

ChatGPT made agentic checkout a reality! I must admit I thought it will take more time and investors were even more pessimistic. But we are already there. You can now buy products within ChatGPT… | Kevin Gauthier

  • Automatic
  • 30 September 2025
View Post
  • Innovation

Disconnected by Design: How Hotel Systems Became a Barrier

  • Automatic
  • 30 September 2025
View Post
  • Innovation

OpenAI just announced that shoppers can checkout in-app from Etsy and Shopify merchants. It is exactly the integration we knew was in the works. This is not agentic commerce – people still need to… | Juozas Kaziukėnas

  • Juozas Kaziukenas
  • 30 September 2025
View Post
  • Innovation

The AI Winners and Losers in the Travel Industry

  • Christian Watts
  • 30 September 2025
View Post
  • Innovation

#mcp #ai #agenticai #ai #mcp #traveltech #ai #sabre #agenticai #ndc #gds | Alexey Yanshin, MBA

  • Alexey Yanshin MBA
  • 30 September 2025
Sponsored Posts
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ

    View Post
  • The Practical Guide to Hotel Automation

    View Post
  • 2025 SOCIETIES Quaterly 3

    View Post
Latest Posts
  • Embassy Suites Gulf Shores Resort Celebrates Grand Opening
    • 30 September 2025
  • Bally’s Corporation Unveils Vision for Bally’s Las Vegas: A World-Class Integrated Resort on the Las Vegas Strip
    • 30 September 2025
  • Hard Rock International Recognized for Human Trafficking Prevention Efforts by ECPAT International
    • 30 September 2025
  • Singapore’s Naumi Hotels Makes Middle East Debut
    • 30 September 2025
  • Mews Acquires Flexkeeping, Delivering Next-Generation Housekeeping Innovation for Hoteliers
    • 30 September 2025
Sponsors
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ
  • The Practical Guide to Hotel Automation
  • 2025 SOCIETIES Quaterly 3
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 Columns
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.